Richemont Sales and Operations Coordinator
Richemont seeks a Sales and Operations Coordinator in Mexico City to manage retail order fulfilment, inventory and sales reporting for luxury maisons.
Overview
Richemont is a global luxury goods group that houses prestigious maisons across jewellery, watches, leather goods and writing instruments. As an employer it offers an international, brand-driven environment focused on craftsmanship, heritage and long-term brand equity, with career paths spanning retail, wholesale, product and corporate functions.
Role & Responsibilities
- Coordinate daily sales operations across the retail network: order entry, fulfilment, returns and inventory replenishment.
- Act as liaison between boutiques, distribution centers and regional teams to ensure on-time shipments and accurate stock levels.
- Produce and distribute regular sales and inventory reports; analyse variances and support forecasting activities.
- Maintain CRM and sales systems with up-to-date client records, sales orders and follow-up actions.
- Support retail events, product launches and store merchandising coordination, including logistics and materials management.
- Resolve operational escalations and liaise with finance and logistics to accelerate order-to-cash and returns processing.
- Contribute to process improvement projects to optimise retail workflows and increase operational efficiency.
Qualifications
- Bachelor’s degree in Business, Supply Chain, Logistics, Retail Management or equivalent.
- Proven commercial acumen with experience in luxury retail operations or sales support.
- Strong organisational skills and attention to detail; ability to manage competing priorities.
- Excellent stakeholder management and communication skills across internal teams and retail partners.
- Comfortable working with data and producing concise business reports.
Skills
Experience
Typically 2–4 years in retail operations, sales support or supply chain roles; experience within the luxury or premium retail sector is highly desirable.
Education
Bachelor’s degree in Business, Supply Chain, Logistics, Retail Management or a related field.
Workplace
The role is situated in Mexico City, Ciudad de México, Mexico. There are currently 95 open positions in Mexico City on Cerulean, with 1 added recently. Within Ciudad de México, Cerulean currently features 103 open roles, including 1 recent additions. Across Mexico, Cerulean lists 172 open roles — 2 of them newly added.
Culture
Richemont cultivates a culture steeped in heritage and meticulous attention to detail, where artisanship and product excellence drive decision-making. The workplace is collaborative and international, emphasizing professionalism, respect for brand identity and opportunities for cross-functional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.