Piaget Sales Ambassador
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 2, 2026
About Piaget
Piaget, a distinguished member of the Richemont Group, is renowned for its exceptional craftsmanship in luxury watches and jewelry. As an employer, Piaget offers a prestigious environment where innovation meets tradition, providing employees with the opportunity to contribute to a legacy of excellence.
Piaget Sales Ambassador in Hong Kong SAR – Support store management, lead operations, and drive customer excellence in luxury watches and jewelry.
Role & Responsibilities
- Assist Store Manager in overseeing daily boutique operations and ensure compliance with company policies and Piaget brand standards
- Manage staffing operations including scheduling, shift planning, overtime allocation, and team resource allocation
- Lead and coordinate product demonstrations with specialist teams to maximize customer value and engagement
- Address and resolve customer complaints and inquiries, serving as primary point of contact for escalated issues
- Monitor and achieve sales performance targets across boutique departments
- Develop and implement customer contact and engagement plans for product launches and sales campaigns
- Supervise order processing and recording, aggregating customer feedback to inform response strategies
- Recommend and present products and services aligned with individual customer needs and preferences
- Participate in performance management activities, training programmes, and professional development initiatives
- Monitor personal and team performance metrics, implement corrective actions, and maintain quality standards
Qualifications
- Short-cycle tertiary education
- Demonstrated managerial experience in supervising and directing people and resources
- Proven ability to handle diverse operational situations and advise others effectively
- Strong knowledge of luxury retail operations and customer service standards
- Experience in staff scheduling, shift management, and team coordination
Skills
Experience
Proven managerial experience in supervising and directing people and resources to achieve specific results within defined timeframes. Demonstrated ability to handle diverse operational situations, advise colleagues, and manage multiple priorities in a luxury retail environment.
Education
Short-cycle tertiary education or equivalent professional qualification.
Workplace
The role is situated in Hong Kong, Hong Kong, China.
Culture
Piaget is celebrated for its commitment to innovation and artistry, fostering a workplace where creativity and craftsmanship thrive. Employees are part of a dynamic team that values tradition and forward-thinking, offering a unique blend of heritage and modernity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Piaget, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Specialist», «Sales Operations Coordinator», «Store Operations Associate», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.