Richemont Sales Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $23–26/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 1, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Sales Associate in Toronto, Canada – luxury retail role with competitive benefits and hourly pay $23–$26 plus incentives.
Role & Responsibilities
- Consistently achieve and exceed monthly sales targets as directed by management
- Deliver exceptional customer service by greeting and engaging all clients, with strong product knowledge and outstanding service standards
- Cultivate new and existing client relationships through CRM initiatives and personalized engagement
- Accurately capture and utilize client data for follow-up and relationship building
- Resolve client issues appropriately and escalate concerns to management when needed
- Support in-store and offsite events, networking opportunities, and client engagement initiatives
- Comply with all security, operational, and retail policies and procedures
- Assist with daily boutique setup, breakdown, maintenance of displays and back-stock
- Actively participate in inventory cycles and annual audits
- Support special projects including price changes and back-office responsibilities
Qualifications
- 2 to 5 years of previous experience in luxury retail
- College degree preferred
- Ability to work Saturday and Sunday consistently, plus one weekday
- MS Office proficiency required; SAP knowledge preferred
- Excellent interpersonal and communication skills
- Strong attention to detail with ability to handle multiple tasks simultaneously
- Genuine understanding of customer service priorities for internal and external clients
Skills
Experience
2 to 5 years of previous experience in luxury retail, with demonstrated ability to achieve sales targets and build lasting client relationships. General knowledge of timepiece movements is preferred.
Education
College degree preferred.
Workplace
This position is based in Toronto, Ontario, Canada.
Compensation
The base compensation for this position ranges from CAD 23 to CAD 26 per hour.
Benefits
Company-sponsored health, dental, drug, and vision programs; employee assistance program; life insurance; disability benefits; wellness reimbursement; RRSP program with employer match; maternity leave top-up program; paid time off; volunteer time off days for community engagement.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Consultant», «Brand Ambassador», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.