Richemont Sales Associate

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Achieve monthly and annual sales turnover targets in alignment with Maison commercial and sales strategy
• Deliver exceptional, audacious, and memorable customer experiences through personalized service and consultation
• Maintain the highest standards of personal appearance and embody the Maison's brand identity and values
• Greet and assist customers via in-boutique, telephone, email, and written correspondence according to established protocols
• Build and expand the boutique's customer portfolio by capturing qualitative customer data and cultivating lasting relationships
• Execute visual merchandising standards and maintain pristine boutique aesthetics and organization
• Provide customer support during transactions, including gift-wrapping, stock retrieval, and payment processing
• Participate actively in team meetings, contests, promotional events, and annual inventory counts
• Support fellow team members with customer service, gift-wrapping, and operational tasks as needed
• Perform designated tasks assigned by boutique management, including restocking, display upkeep, and accessory maintenance
• Uphold and promote security policies and protocols across all boutique operations
• Maintain accurate knowledge of inventory systems and report key information to management

Qualifications

• Associate's degree (전문학사) or Bachelor's degree (학사) minimum
• Minimum 2 years of professional experience in the luxury and high-end retail sector
• Fluency in Korean; proficiency in Chinese and English highly preferred
• Demonstrated excellence in customer service and interpersonal skills
• Strong attention to detail and organizational abilities
• Computer literacy and familiarity with point-of-sale systems
• Knowledge of luxury goods and product expertise
• Team-oriented mindset with strong multitasking and time-management capabilities
• Natural curiosity, achievement-oriented mindset, and empathetic disposition

Skills

Experience

Minimum 2 years of professional experience in luxury and high-end retail, with prior retail experience preferred. Candidates should demonstrate a proven track record of customer engagement, sales achievement, and brand representation in an upscale retail environment.

Education

Associate's degree (전문학사) or Bachelor's degree (학사) minimum. Formal education in business, hospitality, fashion, or a related field is preferred.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.