A. Lange & Söhne Sales Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $26–28/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 26, 2026
About A. Lange & Söhne
Richemont is a Swiss-based luxury goods conglomerate that manages a portfolio of prestigious maisons across watches, jewellery, writing instruments and accessories. The group is known for its emphasis on heritage, artisanal craftsmanship and long-term brand stewardship and operates an international retail network and selective wholesale channels.
A. Lange & Söhne Sales Advisor position in New York—luxury watch retail sales with competitive compensation and comprehensive benefits.
Role & Responsibilities
- Achieve key performance benchmarks to contribute to boutique and brand fiscal strategy
- Represent the brand professionally in compliance with Richemont group sales policies, procedures, initiatives, and operational regulations
- Respond attentively and versatibly to client requests, collaborating with management to balance local brand initiatives, manufacturing deliveries, and client product expectations
- Consistently achieve and exceed individual and boutique monthly sales targets as directed by management
- Provide exceptional client experience by maintaining the highest degree of courtesy and professionalism in the boutique environment and at external events
- Lead and manage all steps of the sale ceremony professionally in accordance with brand policy
- Negotiate and overcome objections with confidence and finesse
- Identify potential sales leads and conduct targeted follow-up to generate product selling opportunities
- Participate in networking events to generate traffic and brand exposure aligned with the brand's values and positioning
- Develop forward-thinking outreach initiatives, maintain CRM efficiency, and build lasting business relationships
- Demonstrate professional communication proficiency via telephone, email, and SMS messaging
- Maintain an organized and efficient business schedule encompassing tasks, appointments, boutique duties, and continued professional development
- Analyze client data within CRM systems to identify and generate sales opportunities
- Capture consistent, accurate, and relevant client information to develop lasting relationships that drive sales
- Address client issues and concerns appropriately, escalating to management when necessary
- Collaborate with management to develop and execute plans supporting in-store and offsite events and networking initiatives
- Represent the brand in a polite and professional manner in accordance with Richemont and A. Lange & Söhne official guidelines
- Adhere to Richemont and A. Lange & Söhne social media guidelines and communications policies
- Maintain presentable and professional attire and appropriate language within the boutique and during official business activities
Qualifications
- Bachelor's degree or equivalent
- 5+ years of prior work experience in timepiece-related field
- Demonstrated 'can do' attitude and understanding of luxury client experience
- Critical thinking skills and strong solution-oriented mindset
- Availability and flexibility to accommodate boutique schedule changes
- Strong verbal, written, and organizational skills
- Proficiency with Microsoft Office and Excel software
- Secondary language proficiency (preferred)
Skills
Experience
5+ years of prior work experience in a timepiece-related field, with demonstrated success in luxury retail sales environments and client relationship management.
Education
Bachelor's degree
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 28 per hour.
Benefits
Medical, dental, and vision insurance programs; health savings and flexible spending accounts; life insurance and disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off.
Culture
Richemont’s maisons place a premium on craftsmanship, discretion and personalised client service. The working environment is international and collaborative, with a strong focus on product excellence, heritage storytelling and developing long-term client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like A. Lange & Söhne, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Timepiece Sales Specialist», «Boutique Sales Associate», «Client Advisor - Luxury Watches», «Retail Sales Professional», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.