A. Lange & Söhne Sales Advisor

About A. Lange & Söhne

A. Lange & Söhne is one of Germany’s most distinguished haute horlogerie houses, celebrated for precision, restraint and exceptional craftsmanship in Glashütte since 1845. As an employer, the Maison offers a rare environment where heritage and innovation meet: watchmakers, engineers, artisans and commercial teams contribute to timepieces defined by technical ingenuity and uncompromising finishing. Part of Richemont, A. Lange & Söhne combines the intimacy of a specialist manufacture with the perspective of an international luxury group. It seeks meticulous, curious and committed talents who value excellence, long-term thinking and the quiet confidence of Saxon watchmaking tradition.

Role & Responsibilities

• Achieve and exceed individual and boutique monthly sales targets in alignment with brand fiscal strategy
• Deliver an exclusive luxury brand experience consistent with A. Lange & Söhne heritage and operational standards
• Manage the complete sales process professionally, from client engagement through transaction closure
• Cultivate and maintain a high-end client base through strategic CRM management and personalized follow-up
• Identify and qualify sales leads, converting them into selling opportunities through diligent prospecting
• Respond to client requests with versatility and professionalism, collaborating with management on product expectations and delivery coordination
• Negotiate objections and handle complex client concerns with diplomacy, escalating to management as appropriate
• Participate in boutique operations, in-store events, and off-site networking initiatives to generate brand exposure and traffic
• Capture and maintain accurate, relevant client data to support relationship development and targeted outreach
• Maintain professional communication standards across telephone, email, and SMS channels
• Manage business schedule efficiently, including appointments, boutique duties, and ongoing professional development
• Uphold Richemont and A. Lange & Söhne brand guidelines in all communications, social media presence, and public representations
• Maintain professional attire and demeanor consistent with luxury retail expectations

Qualifications

• Bachelor's degree
• 5+ years of prior work experience in timepiece-related field
• Demonstrated understanding of luxury client experience and high-net-worth consumer expectations
• Critical thinking and solution-oriented problem-solving capabilities
• Strong verbal, written, and organizational skills
• Proficiency with Microsoft Office and Excel software
• Availability and flexibility to accommodate boutique scheduling requirements
• Secondary language skills (preferred)

Skills

Experience

5+ years of prior work experience in timepiece-related field or luxury retail environment

Education

Bachelor's degree

Workplace

Compensation

The base compensation for this position ranges from USD 26 to USD 28 per hour.

Benefits

Medical, dental, and vision programs; health savings accounts; flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off

Culture

A. Lange & Söhne offers a workplace culture rooted in Saxon watchmaking excellence, where precision, patience, and uncompromising craftsmanship guide every function. The Maison fosters a disciplined yet collaborative environment, valuing technical mastery, long-term development, and the quiet pursuit of perfection that defines its timepieces.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.