Richemont Sales Channel Manager
- Employment
- Part-Time
- Seniority
- Manager
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- High Jewelry
- Posted
- May 12, 2026
About Richemont
Richemont is a Switzerland-based luxury goods holding company comprising multiple maisons renowned for watches, jewellery and luxury accessories (including marques across watches and high jewellery). The group emphasizes craftsmanship, brand autonomy and long-term client relationships, supporting boutiques with global training and talent mobility across its maisons.
Richemont seeks a Sales Channel Manager in Melbourne to manage luxury jewelry and watches sales channels, oversee strategic relationships, and drive channel performance.
Role & Responsibilities
- Develop and implement channel sales strategies and relationship management plans for complex potential customer accounts, identifying and building relationships with decision-makers and influencers
- Set clear objectives for sales calls, develop tailored presentations based on customer interests and concerns, and secure agreement to statements of customer requirements
- Cultivate a personal network within the business sector and represent Richemont at industry events to obtain market intelligence and enhance organizational visibility
- Configure complex product-and-services solutions and associated contractual terms meeting mid- to long-term customer needs, presenting solutions and negotiating agreements within commercial parameters
- Manage and deliver pricing and terms projects, negotiating with external strategic partners
- Control and analyze specific business performance metrics, ensuring strategic alignment with financial goals and objectives
- Manage a portfolio of contracts and negotiate service-level agreements for major contracts
- Oversee implementation and maintenance of the CRM system, identifying and communicating opportunities for system improvement
- Implement and control compliance management for external partner segments
- Develop product education courses to meet identified performance and business needs
- Act as a subject matter expert in technology, policy, regulation, or operational management, maintaining external accreditations and in-depth understanding of current regulations and industry best practices
- Ensure all activities are conducted in accordance with company diversity and inclusion guidelines
Qualifications
- Master's Degree or equivalent level of education
- Extensive experience handling complex situations and advising others
- Proven experience in general supervision of junior colleagues
- Demonstrated track record in channel sales management or complex B2B sales
- Strong contract negotiation and commercial acumen
- Proficiency in CRM systems
Skills
Experience
Extensive experience enabling the job holder to handle the majority of business situations and advise others, with demonstrated supervisory experience of junior colleagues in a sales or business development environment.
Education
Master's Degree or equivalent level of education
Workplace
This position is based in Melbourne, Victoria, Australia.
Culture
Richemont’s maisons cultivate an environment centred on heritage, meticulous craftsmanship and elevated client experience. Boutique teams operate with a high degree of professionalism and brand-specific training, valuing discretion, continuous learning and internal mobility across the group’s luxury labels.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Director», «Channel Sales Manager», «Business Development Manager», «Account Management Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.