Richemont Sales Advisor

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Manage a sales channel, such as direct, online, or retail sales, and develop and implement channel strategies aligned with business objectives.
• Identify business opportunities, set sales targets, and monitor performance against sales goals.
• Manage channel-partner relationships, negotiate contracts, and provide training and support to help partners sell products and services effectively.
• Develop relationship-management plans for complex prospective customer accounts, build connections with relevant decision-makers and influencers, facilitate information flow, and resolve issues.
• Set objectives for sales calls; prepare and deliver presentations tailored to customer decision-makers’ interests and needs; gather and analyze relevant information; and secure agreement on customer requirements.
• Build a professional network and represent the organization at industry events to obtain market intelligence and strengthen its visibility and reputation, as well as those of its products and services.
• Configure complex product and service solutions and contractual terms to meet customers’ medium- and long-term needs, incorporating input from internal specialists.
• Present solutions and negotiate agreements within established commercial parameters; review and authorize team members’ proposals that depart from standard terms, escalating issues to senior management as needed.
• Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
• Oversee specific business performance segments, ensuring alignment with financial goals and objectives.
• Manage a portfolio of contracts and negotiate service-level agreements; plan, coordinate, and supervise activities related to major contracts.
• Oversee implementation and maintenance of the CRM system within the area of responsibility and identify and communicate opportunities for improvement.
• Implement and oversee compliance management for specific segments of external partners.
• Develop product education courses to address identified needs, improve performance, and meet business requirements.
• Serve as a subject-matter expert in technology, policy, regulation, or operational management for the team; maintain external accreditations and current knowledge of regulations and industry best practices through continuing professional development, conferences, and specialist media.
• Ensure all activities and responsibilities comply with the organization's diversity and inclusion guidelines.

Qualifications

• Master’s degree or equivalent level of education.
• Experience handling most situations independently and advising others.
• Experience in the general supervision of more junior colleagues.

Skills

Experience

Experience handling most situations independently and advising others; experience in the general supervision of more junior colleagues.

Education

Master’s degree or equivalent level of education.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.