Watchfinder & Co. Sales Advisor

About Watchfinder & Co.

Founded in 2002, Watchfinder & Co. has grown from a pioneering online specialist into a leading global destination for pre-owned luxury watches, combining horological expertise with a modern, customer-focused retail model. As part of Richemont, the company offers employees the agility of a digital-first business alongside the standards and international reach of one of the world’s foremost luxury groups. Its teams work across authentication, watchmaking, technology, retail, operations and client advisory, united by a commitment to trust, craftsmanship and exceptional service. Watchfinder & Co. provides a dynamic environment for professionals passionate about luxury, innovation and the enduring value of fine timepieces.

Role & Responsibilities

• Develop and implement relationship management plans for complex potential customer accounts, identifying and building relationships with key decision-makers and influencers
• Set clear objectives for each sales call and deliver tailored presentations addressing customer interests, needs, and concerns
• Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence
• Configure complex product-and-services solutions and negotiate agreements within predefined commercial parameters
• Manage and deliver pricing and terms projects, negotiating with external strategic partners
• Control specific segments of the organization's business performance metrics to ensure strategic alignment with financial goals
• Manage a portfolio of contracts and negotiate service-level agreements for major contracts
• Oversee the implementation and maintenance of the CRM system, identifying opportunities for improvement
• Implement and control compliance management for external partners within area of responsibility
• Develop product education courses to meet identified business needs and performance requirements
• Act as a subject matter expert in technology, policy, regulation, and operational management for the team
• Ensure all activities are conducted in accordance with company diversity and inclusion guidelines

Qualifications

• Master's Degree or equivalent level of education
• Extensive experience in sales channel management or business development
• Demonstrated ability to handle complex situations and advise others
• Experience in general supervision of junior colleagues
• Strong negotiation and contract management skills

Skills

Experience

Extensive experience enabling the job holder to deal with the majority of sales and business development situations and to advise others. Demonstrated experience in general supervision of more junior colleagues.

Education

Master's Degree or equivalent level of education.

Workplace

Culture

Watchfinder & Co. fosters a dynamic, detail-driven culture where expertise in pre-owned luxury watches is paired with a modern, customer-centric retail mindset. As an employer, it offers a collaborative environment that values authenticity, technical knowledge, and entrepreneurial agility within the wider luxury watch ecosystem.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.