Delvaux Sales Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 7, 2026
About Delvaux
Founded in Brussels in 1829, Delvaux is widely regarded as the world’s oldest luxury leather goods house and a distinguished ambassador of Belgian craftsmanship. As an employer, the Maison offers a refined, international environment where heritage, creativity, and precision meet contemporary client experience. Its teams contribute to exceptional handbags and accessories shaped by artisanal savoir-faire, architectural elegance, and a culture of quiet excellence. Delvaux seeks individuals who value discretion, meticulous execution, and meaningful service, providing opportunities across craftsmanship, retail, design, operations, and corporate functions within a House that continues to evolve while honoring nearly two centuries of innovation and tradition.
Delvaux Hong Kong seeks an experienced Sales Advisor to manage sales channels and drive business development for the world's oldest luxury leather goods house.
Role & Responsibilities
- Develop and implement relationship management plans for complex potential customer accounts, identifying and building connections with key decision-makers and influencers to facilitate effective communication and issue resolution
- Set clear sales call objectives, deliver tailored presentations addressing customer interests and concerns, gather strategic information, and secure formal statements of requirements
- Cultivate industry networks and represent the organization at sector events to gather market intelligence and enhance brand visibility and reputation
- Configure sophisticated product-and-services solutions with associated contractual terms meeting mid-to-long-term customer needs; present solutions and negotiate agreements within commercial parameters
- Manage pricing and terms projects through negotiation with external strategic partners, and authorize or escalate sales proposals deviating from standard terms
- Monitor specific business performance segments to ensure strategic alignment with financial objectives and sales targets
- Manage and maintain major contract portfolios, developing and supervising service-level agreements and related contract activities
- Oversee CRM system implementation and maintenance, identifying and communicating system improvement opportunities to enhance customer relationship management
- Implement and control compliance management for external partners within area of responsibility
- Develop product education programs addressing identified performance and business requirements
- Serve as subject matter expert in technology, policy, regulation, or operational management; maintain external accreditations and stay current with industry regulations and best practices
- Ensure all activities comply with the organization's diversity and inclusion guidelines
Qualifications
- Master's Degree or equivalent professional qualification
- Extensive experience demonstrating capability to handle complex situations and advise team members
- Proven experience in general supervision and development of junior colleagues
- Advanced ability in relationship management and complex account development
- Demonstrated expertise in CRM system implementation and optimization
- Experience negotiating complex contracts and service-level agreements
- Knowledge of luxury goods sector or selective retail channels preferred
Skills
Experience
Extensive professional experience enabling the candidate to handle the majority of situations independently and advise more junior colleagues. Experience in sales channel management, business development, account management, or related client-facing leadership roles within luxury, selective retail, or comparable B2B environments is essential.
Education
Master's Degree or equivalent level of professional qualification.
Workplace
This position is based in Hong Kong, Hong Kong, Hong Kong SAR, China.
Culture
Delvaux fosters a refined, craftsmanship-driven workplace rooted in Belgian heritage and a deep respect for artisanal excellence. As an employer, the Maison values precision, creativity, and long-term expertise, offering an environment where teams contribute to the evolution of an iconic luxury leather goods house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relationship Manager», «Channel Sales Manager», «Account Executive», «Business Development Advisor», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.