Richemont Sales Advisor
- Location
- Seniority
- Mid-Level
- Posted
- Mar 16, 2026
About Richemont
A. Lange & Söhne is a premier German manufacture of haute horlogerie, celebrated for its mechanical precision, artisanal finishing and restrained, timeless aesthetics. Operating within the Richemont Group, the brand combines traditional Saxon watchmaking craftsmanship with a boutique retail experience aimed at discerning global collectors.
A. Lange & Söhne seeks a Sales Advisor in Boston to deliver exceptional client service and drive boutique sales.
Role & Responsibilities
- Deliver exemplary, appointment-driven client service that reflects the maison’s heritage and technical expertise in haute horlogerie.
- Develop and maintain long‑term client relationships through proactive clienteling, personalised follow‑up and tailored product recommendations.
- Achieve and exceed boutique sales targets through consultative selling, upselling and cross-selling where appropriate.
- Demonstrate authoritative product knowledge: movements, complications, provenance and materials; present pieces with confidence and technical accuracy.
- Manage boutique merchandising and presentation to brand standards; ensure product availability, stock accuracy and orderly inventory control.
- Maintain CRM records, prepare client dossiers and coordinate after‑sales service or repairs with the service department.
- Collaborate with the store management and regional teams on local marketing initiatives, trunk shows and client events.
Qualifications
- Professional demeanour with impeccable grooming and presentation appropriate to a luxury watch environment.
- Outstanding interpersonal and communication skills; ability to build trust quickly with high‑net‑worth clients.
- Demonstrable interest in or knowledge of mechanical watches; aptitude for learning technical product detail.
- Strong commercial acumen with a track record of achieving sales targets; disciplined approach to client follow‑up and pipeline management.
- Availability for flexible retail hours, including evenings and weekends, and willingness to represent the brand at client events.
Skills
Experience
Typically 2+ years of client-facing experience in luxury retail or premium goods sales; prior experience selling watches or jewellery is strongly preferred.
Education
High school diploma or equivalent; tertiary education in hospitality, retail, business or a related discipline is advantageous.
Workplace
The successful candidate will be located in Boston, Massachusetts, USA.
Culture
The brand fosters a culture of meticulous craftsmanship, technical excellence and understated luxury. Employees work within small, specialist teams that prioritise client confidentiality, long‑term relationship building and continual product education.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Associate», «Luxury Sales Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.