Richemont Retail Trainee
Richemont in Rome is hiring a Retail Trainee — an internship supporting boutique sales, clienteling and merchandising in a luxury environment.
Overview
Richemont is a leading global luxury goods holding company comprising a portfolio of maisons across jewellery, watches, leather goods, fashion and accessories. The group is known for its emphasis on craftsmanship, heritage maisons and long-term talent development, offering cross-brand mobility and structured training programmes for early-career professionals.
Role & Responsibilities
- Support boutique sales teams by assisting with client interactions, appointments and after‑sales follow-up.
- Learn and apply clienteling techniques to build and maintain strong customer relationships.
- Contribute to visual merchandising and in‑store presentation to ensure brand standards are upheld.
- Participate in stock control, inventory processes and back‑of‑house organisation.
- Assist with daily store operations, including point‑of‑sale transactions and administrative tasks.
- Attend formal training sessions on product knowledge, brand heritage and sales methodology.
- Support boutique events, private viewings and client hospitality as required.
- Report performance insights and customer feedback to the store manager to inform local actions.
Qualifications
- Currently enrolled in or recently graduated from a tertiary programme in fashion, luxury management, business or a related discipline; candidates with strong retail experience may also be considered.
- Excellent verbal communication and client‑service orientation.
- Professional demeanour with an appreciation for luxury brand standards and attention to detail.
- Flexible availability including weekends and peak retail periods.
- Strong organisational skills and the ability to multitask in a fast‑paced retail environment.
- Basic digital literacy and comfort using point‑of‑sale systems and Microsoft Office.
Skills
Experience
Entry-level: no minimum professional experience required. Prior customer-facing or retail experience, particularly within the luxury sector or premium boutiques, is advantageous but not mandatory.
Education
High school diploma (or equivalent); enrolment in or recent completion of a university programme in fashion, business, hospitality or a related field is preferred.
Workplace
This position is based in Rome, Lazio, Italy. Cerulean lists 58 open roles in Rome, including 4 posted recently. The broader Lazio area accounts for 65 active listings on Cerulean, 4 of which are new. In Italy as a whole, Cerulean currently features 1.295 open positions, with 27 posted this week.
Culture
The Richemont environment privileges craftsmanship, discreet luxury and career development across its maisons. Teams typically operate with a collegial, mentorship-driven approach, combining rigorous brand standards with opportunities for structured training and internal mobility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.