Richemont Retail Supervisor
- Location
- Seniority
- Supervisor
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Swiss-based luxury goods holding company comprising a portfolio of prestigious maisons across jewellery, watchmaking, leather goods and writing instruments. As an employer, Richemont emphasizes heritage craftsmanship, client-focused retail excellence and international mobility across its network of maisons and flagship boutiques.
Richemont seeks a Retail Supervisor in Seoul to lead boutique operations and client service for its luxury maisons.
Role & Responsibilities
- Lead daily boutique operations to ensure seamless client service and adherence to brand standards.
- Supervise, coach and develop a team of sales advisors to achieve and exceed sales targets and KPIs.
- Manage clienteling activities and maintain high-quality CRM records to nurture long‑term relationships.
- Coordinate visual merchandising and store floor standards in line with seasonal directives.
- Oversee stock management, replenishment, inventory controls and loss-prevention procedures.
- Prepare and submit regular sales and operational reports to store management; escalate issues as required.
- Organize staff rotas, training sessions and onboarding for new hires; act as first point of contact for HR and operational queries.
Qualifications
- Proven supervisory experience in luxury retail or premium fashion (strong preference for candidates with boutique-level leadership).
- Demonstrable track record of meeting sales targets and managing team performance.
- Excellent interpersonal skills and a customer-centric approach suited to high-net-worth clientele.
- Strong organisational ability with experience in inventory control and visual merchandising.
Skills
Experience
Typically 3+ years in retail with at least 1–2 years in a supervisory or team‑lead role within a luxury or premium retail environment.
Education
High school diploma required; tertiary qualification in business, retail management or fashion is preferred.
Workplace
This position is based in Seoul, Seoul, South Korea.
Culture
Richemont’s maisons cultivate environments where craftsmanship and client service are paramount. Teams operate with an emphasis on refined service standards, continuous professional development and respect for the heritage of each brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Supervisor», «Floor Supervisor», «Client Experience Supervisor», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.