Richemont Retail Operations Intern

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Employment Internship
Seniority Intern
Posted Mar 17, 2026

Richemont seeks a Retail Operations Intern in Madrid to support store operations, inventory, merchandising and retail reporting.

Overview

Richemont is a Swiss-based luxury goods holding group comprising a portfolio of maisons across jewellery, watchmaking, leather goods and accessories. As an employer, the group emphasises artisanal craft, brand heritage and international retail excellence, offering structured career paths across its maisons and retail networks.

Role & Responsibilities

  • Support daily store operations including opening/closing procedures and point-of-sale transactions
  • Assist with inventory management: stock receives, replenishment, cycle counts and stock discrepancy investigations
  • Contribute to visual merchandising and product presentation to maintain brand standards
  • Prepare and analyse basic sales and operational reports for the local retail team
  • Maintain CRM and sales records, ensure customer data is up to date and assist with appointment scheduling
  • Support loss-prevention and store compliance tasks, including documentation and audit preparation
  • Coordinate with logistics and store support teams to follow up on deliveries, repairs and inter-store transfers
  • Provide high-quality customer service on the sales floor when required and support clienteling activities

Qualifications

  • Enrolled in or recently graduated from a Bachelor’s program in Business, Retail Management, Luxury Brand Management, or a related discipline
  • Availability to complete an internship period (typical retail internships are full-time for a defined term)
  • High attention to detail and a strong service orientation appropriate to a luxury retail environment
  • Strong organisational skills and ability to manage multiple operational tasks under supervision
  • Ability to work flexible retail hours, including evenings and weekends

Skills

Microsoft Excel Microsoft Office Point-of-sale (POS) systems CRM databases Inventory management Visual merchandising Retail reporting Customer service

Experience

No extensive professional experience is required; prior part-time retail, customer-facing roles or previous internships in retail or luxury environments are advantageous. Practical exposure to stock control, POS operation or CRM entry will be considered a plus.

Education

Enrolled in or recently graduated from a relevant tertiary programme (e.g., Business, Retail Management, Luxury Brand Management)

Workplace

This position is based in Madrid, Madrid, Spain. The broader Madrid area accounts for 116 active listings on Cerulean, 9 of which are new. In Spain as a whole, Cerulean currently features 285 open positions, with 11 posted this week.

Culture

Richemont cultivates a culture that values craftsmanship, discretion and meticulous attention to detail across its maisons. The workplace blends heritage-driven brand standards with international, cross-functional collaboration and opportunities for structured development within luxury retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Intern», «Retail Support Intern», «Retail Trainee — Luxury», «Store Administration Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.