Richemont Retail Operations Coordinator

Employment
Full-Time
Seniority
Mid-Level
Posted
Jun 1, 2026

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Retail Operations Coordinator at Richemont in Geneva. Support luxury retail excellence and store operations.

Role & Responsibilities

  • Support the implementation and maintenance of retail excellence standards across assigned locations
  • Coordinate inventory management, stock reconciliation, and logistics processes
  • Ensure compliance with Richemont's operational procedures and brand guidelines
  • Liaise between store teams and regional operations management to resolve operational issues
  • Monitor and report on key operational metrics and performance indicators
  • Assist in the training and onboarding of retail staff on operational best practices

Qualifications

  • 3+ years of experience in retail operations or store management
  • Demonstrable knowledge of luxury retail environments and customer service standards
  • Strong understanding of inventory management systems and logistics
  • Proficiency in Microsoft Office suite and retail management software
  • Excellent organizational and communication skills
  • Ability to work cross-functionally with multiple retail locations

Skills

Inventory management Retail operations Microsoft Office Logistics coordination Process optimization Compliance management Cross-functional communication

Experience

3+ years in retail operations, store management, or a related operational role within a luxury retail or fast-paced commercial environment.

Education

Bachelor's degree in Business Administration, Retail Management, Supply Chain Management, or equivalent practical experience.

Workplace

The role is situated in Geneva, Geneva, Switzerland.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Excellence Coordinator», «Operations Support Specialist», «Retail Operations Specialist», «Store Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Richemont

Richemont Retail Operations Coordinator

Geneva, Switzerland

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