Richemont Retail Operations Coordinator
- Location
- CouvetNeuchâtelSwitzerland
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 14, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks a Retail Operations Coordinator in Couvet, Switzerland for a one-year contract supporting STAGE, Cartier's experiential retail training space.
Role & Responsibilities
- Run monthly inventories, deliver reports, and process SAP receipts and returns
- Manage quarterly stock updates including returns and novelty orders
- Oversee STAGE equipment supply and coordinate shipping, packaging, and customs
- Maintain hardware and software for IT testing and manage broadcasting systems
- Align visual merchandising with global campaigns and coordinate general facility maintenance
- Partner with Retail Solutions Team to test and integrate prototypes
- Visit boutiques regularly to identify and suggest operational improvements
- Exchange best practices and network with global Retail Operations peers
- Prepare the STAGE area for visitors alongside the Hospitality and Event coordinator
- Operate the STAGE broadcasting system for demonstrations and presentations
- Lead engaging group tours in French and English focused on retail innovation and boutique operations
Qualifications
- 5 years of experience in Retail Operations or Retail Logistics
- Proficiency in Office 365 and digital tools
- Knowledge of SAP for stock management (strongly preferred)
- Fluency in English and French
- Strong organizational and communication skills
- Ability to work effectively in a fast-changing environment
Skills
Experience
5 years of experience in Retail Operations or Retail Logistics roles, ideally within the luxury or hospitality sectors.
Workplace
The role is situated in Couvet, Neuchâtel, Switzerland.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Specialist», «Operations Support Coordinator», «Retail Logistics Coordinator», «Store Operations Coordinator», «Retail Solutions Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.