Richemont Retail Operations & Excellence Manager
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jul 6, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Retail Operations & Excellence Manager in Paris – lead operational excellence and team performance across luxury retail locations.
Role & Responsibilities
- Oversee daily retail operations across assigned store or location portfolio
- Drive operational excellence through process optimization and continuous improvement initiatives
- Manage team performance, training, and development to ensure service quality standards
- Monitor key performance indicators and implement corrective actions
- Ensure compliance with company policies, procedures, and brand standards
Qualifications
- Proven experience in retail operations or store management
- Demonstrated expertise in process optimization and operational excellence
- Strong leadership and team management capabilities
- Excellent analytical and problem-solving skills
Skills
Experience
5 years of experience in retail operations, store management, or related fields with demonstrated success in driving operational excellence
Education
Bachelor's degree in business administration, retail management, or equivalent professional experience
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Excellence Director», «Operations Excellence Specialist», «Store Manager - Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.