A. Lange & Söhne Retail Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 3, 2026
About A. Lange & Söhne
A. Lange & Söhne is one of Germany’s most distinguished haute horlogerie houses, celebrated for precision, restraint and exceptional craftsmanship in Glashütte since 1845. As an employer, the Maison offers a rare environment where heritage and innovation meet: watchmakers, engineers, artisans and commercial teams contribute to timepieces defined by technical ingenuity and uncompromising finishing. Part of Richemont, A. Lange & Söhne combines the intimacy of a specialist manufacture with the perspective of an international luxury group. It seeks meticulous, curious and committed talents who value excellence, long-term thinking and the quiet confidence of Saxon watchmaking tradition.
A. Lange & Söhne seeks Retail Manager in Dubai to lead boutique operations and drive sales across luxury watch locations.
Role & Responsibilities
- Drive sales performance and achievement of annual, quarterly, and monthly targets across all boutique locations (Dubai flagships, Qatar, South Africa)
- Monitor and optimize key performance indicators including sales, conversion rate, average transaction value, units per transaction, CRM performance, and client retention
- Oversee daily operations of all boutiques and point-of-sale locations, ensuring consistent execution of commercial strategies and retail initiatives
- Champion an exceptional luxury client experience across all markets by implementing clienteling and CRM strategies
- Lead, coach, and develop boutique managers and retail teams; establish clear objectives and conduct regular performance evaluations
- Manage relationships with dealer-operated boutiques and partner locations; conduct business reviews and ensure compliance with brand standards
- Conduct retail audits, monitor mystery shopping results, and implement corrective action plans to maintain brand standards
- Collaborate with supply chain and merchandising teams on stock allocation, inventory health, and product availability optimization
- Support planning and execution of boutique events, product launches, and client activations to generate sales opportunities
- Prepare weekly, monthly, and quarterly retail performance reports; present business reviews and market insights to Regional Management
Qualifications
- Proven experience in luxury retail management or boutique operations, preferably in watches or premium goods
- Demonstrated track record of achieving and exceeding sales targets in multi-location retail environments
- Strong expertise in CRM strategy implementation and client relationship management in luxury segments
- Experience managing teams and developing retail talent in high-performance settings
- Proficiency with retail reporting tools, POS systems, and data analysis
- Excellent understanding of inventory management, stock optimization, and product merchandising
- Strong communication skills across all organizational levels and with external partners
Skills
Experience
Minimum 8–10 years of progressive retail management experience, ideally within the luxury sector. Demonstrated expertise leading multiple locations and managing boutique or flagship retail teams. Prior experience with premium product categories such as watches, jewelry, or high-end fashion preferred.
Education
Bachelor's degree in Business Administration, Retail Management, or related field; or equivalent professional experience demonstrating advanced business acumen and retail expertise.
Workplace
The successful candidate will be located in Dubai, Dubai, UAE.
Culture
A. Lange & Söhne offers a workplace culture rooted in Saxon watchmaking excellence, where precision, patience, and uncompromising craftsmanship guide every function. The Maison fosters a disciplined yet collaborative environment, valuing technical mastery, long-term development, and the quiet pursuit of perfection that defines its timepieces.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like A. Lange & Söhne, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Retail Director», «Boutique Operations Manager», «Luxury Retail Manager», «Regional Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.