A. Lange & Söhne Retail Manager - Department Store Boutiques
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Mar 16, 2026
About A. Lange & Söhne
A. Lange & Söhne is a German haute horlogerie maison renowned for precision engineering and artisanal finishing. As part of a leading luxury group, the brand combines traditional watchmaking craftsmanship with discreet, service-driven retail experiences and operates boutiques and corners in premier department stores worldwide.
A. Lange & Söhne seeks Retail Manager for Tokyo department store boutiques. Lead multi-unit luxury retail operations, sales strategy, and team management.
Role & Responsibilities
- Execute global retail strategy and drive sales acceleration within department store boutiques, ensuring client acquisition and brand elevation
- Lead and mentor boutique managers, fostering a collaborative, high-performing regional retail community while ensuring adherence to brand guidelines and operational controls
- Assess sales potential, define performance targets, motivate teams to achieve KPIs, and address underperformance through concrete action plans
- Manage retail budgets across sales, EBIT, profit & loss, human resources, travel & entertainment, and boutique operations
- Coach retail teams on sustainable client relationship development and direct sales leads conversion through activation of product launches, events, and CRM campaigns
- Define and execute regional client recruitment strategies in partnership with CRM and marketing experts; manage selected retail VIPs and enhance in-store customer experience
- Evaluate and propose retail network development scenarios, including department store boutique and street boutique roles, with sales quantification and maturity timing
- Develop and maintain relationships with key department store stakeholders and contribute to annual strategic plans translating global retail directives into regional action plans
- Identify retail capabilities and training requirements; collaborate with learning and development partners to develop boutique manager skills in management, leadership, and coaching
- Participate in hiring, onboarding, and performance evaluation (MPJ) of boutique managers and retail personnel; handle HR issues and ensure equitable remuneration policies
- Conduct regular boutique audits, maintain retail headcount reviews, and propose organizational changes that increase synergies and reduce distribution inconsistencies
- Provide market analysis, competitive assessments, sales forecasts, and customer behaviour feedback to management and headquarters
Qualifications
- Proven track record in luxury retail management, preferably in watches, jewelry, or premium goods sectors
- Demonstrated experience managing multiple retail locations or boutiques within department store environments
- Strong expertise in sales strategy, performance management, and KPI achievement in a multi-site context
- Proficiency in retail budgeting, P&L management, and financial forecasting
- Exceptional leadership and team development capabilities with the ability to mentor and coach managers
- Strategic thinking and the ability to translate global strategy into regional execution plans
- Experience in client relationship management (CRM) and high-net-worth client servicing
- Fluency in English and Japanese; additional languages an asset
Skills
Experience
Minimum 8–10 years of progressive retail management experience in the luxury sector, with at least 5 years leading multi-unit retail operations or department store boutiques. Demonstrated success driving sales growth, managing teams across multiple locations, and executing strategic retail initiatives in a luxury brand environment.
Education
Bachelor's degree in business administration, retail management, marketing, or a related field. Advanced qualification in retail management, luxury brand management, or business administration is highly valued.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
The maison emphasizes meticulous craftsmanship, understated luxury and excellence in client service. Employees operate within a collegial, detail-oriented environment that values technical mastery, discretion and a commitment to the haute horlogerie tradition.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like A. Lange & Söhne, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager - Department Stores», «Regional Retail Director», «Department Store Retail Supervisor», «Luxury Boutique Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.