Richemont Retail Director, Oceania

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Oversee retail operations across Richemont's luxury portfolio in the Oceania region, including Australia and New Zealand
• Drive strategic retail performance, sales growth, and market expansion across multiple brands and boutiques
• Develop and implement regional retail strategies aligned with global brand positioning and luxury market standards
• Lead, mentor, and manage regional retail management teams and store operations
• Establish and maintain highest standards of customer experience and brand excellence across all retail touchpoints
• Manage retail budgets, P&L performance, and financial metrics for the Oceania region
• Collaborate with brand directors, marketing, and corporate teams to execute integrated regional campaigns
• Monitor market trends, competitor activity, and consumer behavior to inform strategic recommendations
• Ensure compliance with company policies, local regulations, and luxury retail best practices

Qualifications

• Proven experience in luxury retail leadership at regional or multi-market level
• Deep understanding of luxury consumer behavior and high-end retail environments
• Strong financial acumen and experience managing significant budgets and P&L responsibility
• Demonstrated excellence in team leadership and organizational development
• Experience managing multiple luxury brands or a diverse portfolio of boutiques
• Fluency in English and strong communication skills across all organizational levels

Skills

Experience

Minimum 10–12 years of progressive retail leadership experience, with at least 5 years at director or senior management level in luxury retail. Prior experience in the Oceania region or managing multi-country operations is highly valued. Demonstrated track record of driving significant sales growth and operational excellence in high-end retail environments.

Education

Bachelor's degree in Business Administration, Retail Management, or related field. MBA or advanced business qualification is preferred.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.