Richemont Retail Director
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $160,000–180,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 8, 2026
About Richemont
Richemont is a leading Swiss luxury goods group that manages a portfolio of high-end maisons across jewelry, watches, leather goods and accessories. The group combines artisanal heritage with global retail expertise and operates internationally through owned boutiques and selective retail partners.
Richemont seeks Retail Director in New York City to oversee luxury boutique operations, P&L management, and regional retail strategy for ALAÏA Americas.
Role & Responsibilities
- Develop and execute annual business plans to maximize revenue and profitability for boutiques and contribute to regional retail division success
- Provide strategic vision and leadership to boutique managers, inspiring high-performing teams to achieve regional objectives
- Design and drive operational strategy to support network development and regional expansion initiatives
- Oversee performance of four luxury boutiques, ensuring consistent delivery of KPIs and strict adherence to brand and group standards
- Maintain full P&L accountability for assigned boutiques, including financial budgeting, forecasting, and cost optimization
- Create and manage specific business plans for each boutique through frequent visits, regular communication, and ongoing support
- Review boutique environments and KPIs to identify opportunities and coach teams toward achieving goals
- Ensure operational execution aligns with company and group policies, including Loss Prevention practices
- Recruit, develop, and retain exceptional retail leaders and teams within boutiques, fostering high performance culture
- Coach and mentor boutique managers to maximize success and develop managerial skills
- Partner with Human Resources on staffing, talent development, and succession planning initiatives
- Collaborate with executive management and cross-functional teams to enhance brand services and optimize supply priorities
- Support special projects or tasks as directed by regional or global leadership
Qualifications
- Bachelor's degree in Business, Retail Management, or a related field
- Minimum 10+ years of progressive experience in multi-store retail management within luxury goods sector
- Demonstrated experience managing P&L for a retail division or multiple stores
- Strong affinity for luxury goods with deep understanding of client experience and brand positioning
- Exceptional leadership maturity with ability to inspire and develop high-performing teams
- Proven ability to drive operational excellence and achieve sales and KPI targets
- Excellent communication, interpersonal, and influencing skills with ability to build strong relationships
- Strategic thinker with strong decision-making and problem-solving abilities
- High level of business and social etiquette reflecting luxury brand image
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and retail management systems (SAP)
- Ability to travel extensively within Americas region (50-80%)
Skills
Experience
Minimum of 10+ years of progressive experience in multi-store retail management within the luxury goods sector, with a proven track record of overseeing multiple locations and driving regional growth. Demonstrated experience managing P&L for a retail division or multiple stores, with strong financial budgeting and forecasting acumen.
Education
Bachelor's degree in Business, Retail Management, or a related field.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 160,000 to USD 180,000 per annum.
Benefits
Medical, dental, and vision programs; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off.
Culture
Richemont cultivates an environment where craftsmanship and heritage sit alongside entrepreneurial thinking and international career mobility. The organisation values long-term client relationships, meticulous attention to detail and cross-maison collaboration, offering exposure to best-in-class luxury retail practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Retail Manager», «Luxury Retail Operations Director», «Multi-Store Retail Leader», «Retail Operations Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.