Officine Panerai Regional Senior Training Manager
- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- $130,000–150,000/year
- Department
- Human Resources, People & Culture
- Industry
- Fine Watches & Horology
- Posted
- Jun 30, 2026
About Officine Panerai
Founded in Florence in 1860, Officine Panerai stands at the meeting point of Italian design, Swiss watchmaking excellence, and a distinctive naval heritage. As an employer, the Maison offers a refined environment where craftsmanship, innovation, and performance are held to the highest standards. Its teams contribute to timepieces renowned for bold aesthetics, technical precision, and enduring character, while advancing a culture of collaboration, curiosity, and responsibility. Panerai seeks individuals who appreciate heritage yet are energized by progress, offering opportunities to grow within an international luxury house that values expertise, authenticity, and the pursuit of exceptional quality.
Panerai Regional Senior Training Manager in New York, USA. Lead retail training across North America; $130K–$150K annual + bonus.
Role & Responsibilities
- Define the annual local training roadmap aligned with strategic market priorities and HQ guidelines, building long-term vision for team growth and development
- Collaborate with headquarters to develop and adapt strong localized training content relevant to the North American business
- Design and deliver engaging in-person training sessions (both in-class and in-store) and virtual programs, with individual coaching focused on brand and product knowledge, luxury culture, clienteling, selling soft skills, and retail management upskilling
- Establish strategic partnerships with Commercial Directors and Boutique Managers to ensure day-to-day coaching follow-up, providing tailored training plans by boutique
- Utilize data analytics including CRM data, NPS scores, and mystery shopping insights to track training results and develop targeted action plans
- Serve as a strong business partner and key contributor on global and regional projects, actively participating in monthly retail and commercial calls
- Maintain detailed reporting on all training activities, monitor participant training paths, and develop individualized action plans in collaboration with respective managers
- Plan and execute comprehensive onboarding programs for new joiners in compliance with headquarters guidelines
- Manage training budget planning and monitoring according to regional priorities and needs
- Collaborate continuously with the International Training Manager and Learning & Development content creators to strengthen training initiatives
Qualifications
- 7 to 10 years of experience in the luxury industry with proven field and sales experience within luxury boutiques
- 5+ years of dedicated retail training experience
- Strong knowledge of the North American luxury retail landscape
- Exceptional communication skills with advanced intercultural competencies and demonstrated ability to motivate and inspire diverse audiences
- Proven ability to effectively influence and persuade stakeholders at multiple levels
- Deep passion for people development and retail-related projects, coupled with strong emotional intelligence and business-oriented mindset
- Excellent collaborative mindset capable of partnering effectively with local and headquarters teams
- Self-motivated individual capable of working autonomously with excellent organizational skills and the ability to manage multiple projects and deadlines simultaneously
- Very strong proficiency with Microsoft Office tools, particularly PowerPoint and Excel
- Fluent English communication skills, both written and verbal
- Willingness to travel extensively throughout North America, 50–70% of the time
Skills
Experience
7 to 10 years in the luxury industry with demonstrated field and sales experience in luxury boutiques. A minimum of 5 years of dedicated retail training is required. Candidates should have a comprehensive understanding of the North American luxury retail marketplace and proven success in developing and implementing training programs at scale.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 130,000 to USD 150,000 per annum.
Benefits
Role is bonus eligible.
Culture
Officine Panerai offers a workplace culture rooted in Italian design heritage, Swiss horological precision, and a deep connection to the sea. The Maison fosters an environment where craftsmanship, innovation, and technical excellence are valued, encouraging teams to combine tradition with a forward-looking spirit. Employees contribute to a distinctive luxury watchmaking universe defined by authenticity, collaboration, and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Officine Panerai, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Training Director», «Senior Retail Training Manager», «Regional Learning & Development Manager», «North America Training Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.