Richemont Regional Head, High‑End Merchandising & Operations

Overview

Richemont is a leading luxury goods group comprising a portfolio of prestigious maisons spanning jewellery, watches, leather goods and writing instruments. As a global custodian of heritage craftsmanship and artisanal savoir‑faire, the group operates an integrated network of houses and retail channels with an emphasis on quality, creativity and long‑term brand stewardship.

Role & Responsibilities

• Define and deploy the regional merchandising strategy for high‑end maisons, aligning assortment, pricing and allocation with brand positioning and commercial objectives.
• Own P&L accountability for merchandising and store operations within the region; translate financial targets into actionable merchandising plans.
• Oversee inventory planning, replenishment and stock flow to optimise sell‑through, turnover and working capital across channels.
• Lead seasonal assortment planning, range architecture and product segmentation in close partnership with buying, design and wholesale teams.
• Drive omni‑channel integration between boutiques, e‑commerce and wholesale to ensure a consistent client experience and inventory visibility.
• Set and monitor KPI frameworks for store productivity, margin, sell‑through and clienteling; implement corrective actions to improve performance.
• Manage and develop a multi‑disciplinary regional team of merchandising, allocation and operations professionals; recruit, coach and retain talent.
• Ensure rigorous brand and retail standards across flagships and boutiques, including visual merchandising, service protocols and regulatory compliance.
• Partner with Marketing, CRM and Events to maximise launch impact, VIP engagement and conversion for high‑value clients.
• Negotiate commercial terms and operational SLAs with distributors, franchise partners and third‑party service providers where applicable.

Qualifications

• Proven senior leadership experience in luxury merchandising and retail operations, ideally within watches, jewellery, leather goods or haute couture.
• Demonstrable commercial acumen with direct P&L responsibility and a track record of achieving sales, margin and inventory targets.
• Strong regional experience in Asia‑Pacific, with deep understanding of market heterogeneity, consumer behaviours and retail ecosystems.
• Excellent stakeholder management skills; experienced in cross‑functional collaboration with buying, product, marketing and wholesale.
• Capacity to lead change initiatives and scale operational processes across multiple markets while maintaining brand standards.

Skills

Experience

Typically 10+ years in luxury retail or brand merchandising with a minimum of 5 years in senior/regional leadership roles; experience across APAC markets and with high‑value product categories (watches, jewellery, leather) is strongly preferred.

Education

Bachelor's degree in Business, Fashion, Retail Management or a related discipline; MBA or equivalent advanced qualification preferred.

Workplace

Culture

Richemont fosters a culture where craftsmanship, heritage and creativity converge with commercial discipline. Teams operate in a collaborative, international environment that prizes meticulous attention to detail, client‑centricity and long‑term brand stewardship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.