Richemont Regional Client Activation Manager
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Jul 7, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Regional Client Activation Manager (N.A.) based in Hong Kong SAR, overseeing luxury client engagement and relationship development strategies.
Role & Responsibilities
- Develop and execute client activation strategies and campaigns tailored to regional market dynamics
- Manage relationships with key clients and accounts, ensuring consistent engagement and satisfaction
- Collaborate with merchandising, retail operations, and marketing teams to align activation initiatives with brand positioning
- Track and analyze client engagement metrics, ROI, and campaign performance
- Identify new client opportunities and segments for market expansion
- Present strategic recommendations and performance reports to senior management
Qualifications
- Demonstrated experience in client relationship management or regional account management within luxury retail or hospitality
- Proven track record of designing and executing successful client activation campaigns
- Strong understanding of the luxury market and consumer behavior
- Ability to work collaboratively across multiple departments and geographies
- Excellent written and verbal communication skills
Skills
Experience
5–8 years of experience in client management, account development, or related roles in the luxury sector; proven success building and nurturing high-value client relationships.
Education
Bachelor's degree in Business, Marketing, Communications, or related field; or equivalent professional experience demonstrating strong strategic and analytical capabilities.
Workplace
The role is situated in Hong Kong, Hong Kong, China.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Engagement Manager», «Regional Relationship Manager», «Client Development Manager», «Regional Account Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.