Richemont Pick & Pack Team Leader
- Seniority
- Supervisor
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Switzerland-based luxury goods group comprising prestigious maisons across jewellery, watches, leather goods and accessories. Renowned for artisanal craftsmanship and brand heritage, the group operates an integrated supply‑chain and retail network that supports high standards of product quality and client experience.
Richemont seeks a Team Leader Pick & Pack in Villars‑sur‑Glâne, Switzerland to lead warehouse picking, packing and quality for luxury goods.
Role & Responsibilities
- Lead, coach and schedule a multi‑disciplinary pick & pack team to meet daily order‑fulfilment targets and service SLAs.
- Oversee picking, packing and labelling operations to ensure 100% accuracy, presentation quality and damage‑free dispatch of luxury merchandise.
- Manage inbound/outbound flow, reconcile inventory discrepancies and execute cycle counts in coordination with inventory control teams.
- Monitor and report on key performance indicators (productivity, accuracy, on‑time shipments, returns) and implement corrective actions.
- Ensure compliance with health & safety regulations, company quality standards and security protocols for high‑value goods.
- Train new hires and deliver continuous improvement initiatives (5S, lean methods) to optimise throughput and reduce errors.
- Collaborate with warehouse management, customer service, and transport partners to resolve escalations and improve end‑to‑end processes.
Qualifications
- Proven supervisory experience in a warehouse, logistics or order‑fulfilment environment; luxury goods experience preferred.
- Demonstrable knowledge of warehouse processes including picking methods, packing standards and inventory control.
- Proven ability to lead and develop small operational teams, with strong coaching and performance‑management skills.
- Working knowledge of health & safety best practices in warehousing; valid forklift licence advantageous.
- Effective communication skills in French; English proficiency desirable for cross‑border coordination.
Skills
Experience
Typically 2–4 years of progressively responsible experience in warehouse or logistics operations, including at least 1 year in a supervisory capacity. Prior exposure to handling high‑value or luxury merchandise is an asset.
Education
Secondary education completed; vocational qualification or apprenticeship in logistics/warehouse management preferred.
Workplace
This position is based in Villars-sur-Glâne, Fribourg, Switzerland, within easy reach of Fribourg.
Culture
Richemont cultivates a culture of craftsmanship and meticulous attention to detail, where operational excellence underpins brand reputation. The workplace values collaboration, continuous improvement and respect for heritage while promoting staff development within a global luxury ecosystem.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Warehouse Team Leader», «Logistics Team Supervisor», «Pick & Pack Supervisor», «Order Fulfilment Team Lead», «Warehouse Shift Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.