Richemont PEGA Systems Architect

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Take full responsibility for assigned tickets from analysis through deployment and documentation in the issue tracker
• Evaluate system issues and proactively suggest enhancements to enrich solutions
• Assist the Tech Lead in estimating development effort and challenging capacity planning
• Consult internal databases and external resources to deliver accurate technical solutions; enrich internal knowledge bases with newly identified issues
• Work closely with cross-functional teams including PEGA Developers, Front End Developers, Scrum Masters, Tech Leads, and QA to improve operations and recommend change initiatives
• Attend and actively participate in Agile ceremonies including daily stand-ups, sprint planning, sprint refinement, reviews, and retrospectives; maintain activity status in Jira and ServiceNow
• Contribute to and enforce best practices in developed products
• Develop a customer-oriented mindset and foster a culture of trust and transparency

Qualifications

• 3–5 years of professional experience as a PEGA Certified Systems Architect or Certified Senior Systems Architect (CSSA/CSA) with proven project delivery
• Bachelor's degree or Master's degree in Computer Science, Software Engineering, or related discipline
• Demonstrated expertise with PEGA Platform 8 or above
• Proficiency with REST APIs, event-driven architecture, and API-first design patterns
• Hands-on experience with PEGA configuration and development
• Excellent problem-solving, communication, and interpersonal skills with meticulous attention to detail
• Proven ability to diagnose and troubleshoot complex technical issues across multiple platforms
• Fluent in English both written and spoken; additional languages are advantageous
• Knowledge of Agile methodologies and ceremonies (Scrum, Kanban)
• Collaborative mindset with ability to work effectively across business and technical stakeholders

Skills

Experience

3–5 years as a PEGA Certified Systems Architect or Senior Systems Architect (CSSA/CSA) role with proven hands-on experience delivering PEGA solutions. Demonstrated experience supporting and troubleshooting applications throughout their full lifecycle on PEGA Platform 8 and PEGA 25. Background in working with cross-functional technical and business teams in Agile environments.

Education

Bachelor's degree (B.Sc.) or Master's degree (M.Sc.) in Computer Science, Software Engineering, or a closely related technical discipline.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.