Richemont Operations Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $30–32/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 3, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Operations Supervisor in New York—oversee boutique operations, inventory, and team leadership in luxury retail. $30–$32/hr.
Role & Responsibilities
- Lead and motivate the operations team, fostering collaboration within the store, between locations, and with business partners to maintain a high-performing environment
- Participate actively in daily store briefings and contribute to achieving overall store objectives as a member of the leadership team
- Uphold inventory management standards and ensure ongoing accuracy of stock through systematic monitoring and control
- Maintain all stock inventory in pristine condition, ensuring efficient organization of stockrooms for both products and packaging
- Prioritize stockroom safety and compliance, creating a professional environment for employees and vendors
- Optimize stockroom and sales floor preshow/understock space to maximize merchandise accessibility and enhance the client experience
- Verify quality and conformity of all incoming product deliveries
- Oversee and ensure permanent accuracy of in-store inventory through weekly and monthly cycle counts and reconciliation processes
- Manage delivery operations, including preparation and rapid, accurate stock replenishment
- Execute returns, shop-to-shop transfers, and logistical activities in compliance with established deadlines
- Collaborate with supply chain partners to improve product availability and fulfill client needs through strategic product requests
- Ensure client repair and refurbishment services are completed on schedule to support exceptional customer service
- Manage store supplies ordering to optimize operating expenses
- Monitor store maintenance and oversee inventory of stationery, uniforms, and kitchen supplies
- Adhere to internal audit guidelines, company policies, and all procedures
Qualifications
- Minimum 5+ years of experience in retail sales and operations
- Minimum 2+ years of management or supervisory experience
- Experience in the luxury retail sector with demonstrated affinity for luxury products
- Strong interpersonal and communication competencies with excellent follow-through
- Outstanding organizational, task-management, and logistics capabilities
- Proficiency with SAP, Excel, and Word
- Physical ability to sit and stand for extended periods
- Capacity to lift boxes weighing up to 20 pounds regularly
Skills
Experience
5+ years in retail sales and operations, with a minimum of 2 years in a management or supervisory capacity. Experience within the luxury retail sector is highly valued.
Education
High school diploma or equivalent; associate or bachelor's degree in business, retail management, or a related field is preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 30 to USD 32 per hour.
Benefits
Medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Boutique Operations Lead», «Retail Operations Coordinator», «Inventory Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.