Richemont Operations Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jun 8, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Operations Manager role at Richemont in Phuket overseeing daily operations, staff management, and efficiency optimization.
Role & Responsibilities
- Oversee daily operational activities and ensure adherence to operational policies and procedures
- Manage and mentor operational staff, including recruitment, training, and performance management
- Monitor and optimize operational efficiency, identify bottlenecks, and implement continuous improvement initiatives
- Coordinate cross-functional teams and ensure effective communication between departments
- Maintain compliance with local regulations and Richemont standards and protocols
- Prepare operational reports and analyze key performance indicators to inform strategic decisions
Qualifications
- Proven experience in operations management within a luxury retail or hospitality environment
- Strong leadership and team management capabilities
- Proficiency in operational planning and process optimization
- Excellent analytical and problem-solving skills
- Demonstrated ability to manage multiple priorities in a fast-paced environment
Skills
Experience
5+ years of operational management experience, preferably in luxury retail, hospitality, or related service-oriented sectors
Education
Bachelor's degree in Business Administration, Operations Management, or a related field
Workplace
This position is based in Phuket, Phuket, Thailand.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Director», «Operations Supervisor», «Operational Manager», «Ops Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.