Richemont Operations Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jul 29, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks experienced Operations Manager in New York. Lead operational excellence across retail and supply chain functions.
Role & Responsibilities
- Oversee daily operational activities and ensure compliance with company policies and procedures
- Manage staff scheduling, training, and performance evaluation
- Monitor inventory, supply chain logistics, and vendor relationships
- Analyze operational metrics and implement process improvements to drive efficiency
- Prepare and manage operational budgets and financial reporting
- Coordinate cross-functional initiatives between retail, merchandising, and supply chain teams
Qualifications
- Proven operations management experience in luxury retail or hospitality
- Strong analytical and problem-solving skills
- Proficiency with enterprise resource planning (ERP) systems and business intelligence tools
- Demonstrated ability to manage multiple projects concurrently
- Excellent communication and stakeholder management capabilities
Skills
Experience
5+ years of operations management experience in luxury retail, hospitality, or wholesale distribution. Prior experience with multi-site operations and team leadership required.
Education
Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or related field.
Workplace
This position is based in New York, New York, USA.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Director», «Operations Executive», «Business Operations Manager», «Operational Excellence Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.