A. Lange & Söhne Regional Operations Manager
Closed The candidacy window for this position at A. Lange & Söhne has closed.
While this position is no longer receiving submissions as of August 24, 2026, we invite you to explore further opportunities at A. Lange & Söhne or browse all open roles.
Continue Your Search
We invite you to review more currently available roles:
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 3, 2026
About A. Lange & Söhne
A. Lange & Söhne is one of Germany’s most distinguished haute horlogerie houses, celebrated for precision, restraint and exceptional craftsmanship in Glashütte since 1845. As an employer, the Maison offers a rare environment where heritage and innovation meet: watchmakers, engineers, artisans and commercial teams contribute to timepieces defined by technical ingenuity and uncompromising finishing. Part of Richemont, A. Lange & Söhne combines the intimacy of a specialist manufacture with the perspective of an international luxury group. It seeks meticulous, curious and committed talents who value excellence, long-term thinking and the quiet confidence of Saxon watchmaking tradition.
A. Lange & Söhne seeks a Regional Operations Manager in Dubai to lead retail operations across the Middle East and South Africa.
Role & Responsibilities
- Aggregate and forecast product demand across all markets; negotiate with headquarters to ensure optimal stock levels and implement buffer stock strategies
- Supervise quarterly sales forecasts, product allocations, and invoicing processes to support commercial objectives
- Develop and maintain Excel-based allocation models to optimize product distribution, boutique inventory, and replenishment requirements
- Lead daily retail operations across all boutiques and points of sale in UAE, Saudi Arabia, Qatar, and South Africa
- Ensure consistent implementation of brand standards, retail policies, and luxury service protocols
- Conduct regular boutique visits and operational audits across the region; monitor performance against KPIs
- Oversee inventory management and stock allocation; ensure accuracy, control, and integrity across all locations
- Drive CRM adoption and clienteling best practices; monitor engagement metrics and client database management
- Supervise back-office processes including credit/debit notes, stock adjustments, and intercompany transfers
- Coordinate depot list management, events logistics, client trip arrangements, and gifts/experiences delivery
- Prepare weekly, monthly, quarterly, and annual retail performance reports; present findings to senior management
- Ensure compliance with company policies, luxury retail best practices, security standards, and audit requirements
- Support boutique openings, renovations, relocations, and system implementations
- Maintain strong operational relationships with dealer partners in Qatar, Bahrain, and South Africa; conduct business reviews
- Manage travel across regional markets to conduct training, business reviews, and operational assessments
Qualifications
- Bachelor's degree in Business Administration, Retail Management, Luxury Management, or related field
- Minimum 8–10 years of retail operations experience
- Minimum 5 years in luxury retail, watchmaking, jewelry, fashion, or premium lifestyle brands
- Proven multi-market retail management experience across both directly operated and dealer-operated networks
- Advanced proficiency in Excel and data analysis for business modeling
- Strong understanding of luxury client expectations and retail excellence standards
- Demonstrated experience with CRM systems and clienteling platforms
- Knowledge of inventory management, supply chain logistics, and boutique operations best practices
Skills
Experience
Minimum 8–10 years of comprehensive retail operations experience, with at least 5 years in luxury sectors including watchmaking, jewelry, fashion, or premium lifestyle brands. Proven success managing multiple retail markets simultaneously, coordinating both company-operated boutiques and dealer-operated networks. Demonstrated capability in supply chain coordination, inventory optimization, and sales operations across geographically dispersed regions. Experience in high-value transaction management, luxury client expectations, and implementing brand standards across retail touchpoints.
Education
Bachelor's degree in Business Administration, Retail Management, Luxury Management, or related discipline.
Workplace
The successful candidate will be located in Dubai, Dubai, UAE.
Culture
A. Lange & Söhne offers a workplace culture rooted in Saxon watchmaking excellence, where precision, patience, and uncompromising craftsmanship guide every function. The Maison fosters a disciplined yet collaborative environment, valuing technical mastery, long-term development, and the quiet pursuit of perfection that defines its timepieces.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like A. Lange & Söhne, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Director», «Regional Retail Manager», «Operations & Retail Excellence Manager», «Multi-Market Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.