Richemont Operations Coordinator
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $28–30/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Aug 24, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Operations Coordinator at Cartier North America, New York. Manage boutique operations, compliance, and inventory for this luxury jewelry retailer.
Role & Responsibilities
- Ensure proper execution and understanding of all Maison policies and procedures, championing compliance throughout the boutique team
- Coordinate efficient opening and closing procedures and daily boutique setup and breakdown
- Manage all product movement including shipments, transfers, consignments, and internal redistribution while maintaining quality control and preventing stock losses
- Monitor financial aspects of boutique operations; ensure daily transactions and paperwork are submitted to corporate teams accurately and on schedule
- Coordinate inventory control processes including daily, weekly, and monthly counts and stock movements
- Maintain Cartier standards within the boutique environment including facility maintenance, vendor relationships, technology, and equipment
- Partner with client-facing teams to manage boutique supply inventory, replenishment, back-of-house organization, and Lean/5S strategies
- Support care service operations including client repair flow execution, reporting, and monthly inventory reconciliation
- Ensure successful boutique audits and implementation of corrective action plans
- Develop fundamental brand knowledge of Cartier heritage and values; remain current on industry news and competitive landscape
- Collaborate with regional and network peers on operational best practices
- Contribute to a positive boutique environment by projecting professionalism, approachability, and supporting team excellence
- Meet or exceed all key performance indicators
Qualifications
- Associate's or Bachelor's degree preferred
- Previous operations experience in luxury retail, service, or hospitality industry preferred
- Excellent computer skills; MS Office proficiency required and SAP knowledge preferred
- Excellent analytical, organizational, and interpersonal communication skills
- Strong attention to detail with ability to manage multiple tasks simultaneously with accuracy
- Ability to work retail hours including weekends and travel for training as needed
- Ability to work effectively in a fast-paced, evolving environment
- Physical capability to frequently move packages and product
Skills
Experience
Previous operations experience in luxury retail, service, or hospitality industry is preferred. Demonstrated ability to work in fast-paced retail environments with strong organizational capabilities.
Education
Associate's or Bachelor's degree preferred.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 30 per hour.
Benefits
Medical, dental, and vision programs; health savings and flexible spending accounts; employee assistance program; life insurance; disability benefits; 401(k) with employer match; wellness reimbursement benefit; paid time off; volunteer time off days.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Operations Administrator», «Retail Operations Associate», «Administrative Operations Specialist», «Boutique Compliance Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.