Richemont Operations Coordinator
- Location
- Boca RatonFloridaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 15, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Operations Coordinator at Cartier Boca Raton boutique in luxury jewelry retail. Full-time role managing compliance, inventory, and day-to-day operations.
Role & Responsibilities
- Ensure proper understanding and execution of all Maison policies and procedures within the boutique; champion and influence compliance among the broader team
- Coordinate efficient opening and closing procedures and daily setup and breakdown of the boutique
- Manage proper movement of product in/out of boutique including shipments, transfers, consignments, and internal movements while maintaining quality control and preventing stock losses
- Demonstrate excellent care and proper product handling; follow appropriate packing, shipping, and receiving procedures for high-value creations
- Monitor financial aspects of boutique sales; ensure daily transactions and proper paperwork are submitted to corporate teams timely and accurately
- Support transactional flows (e-commerce, etc.) to ensure efficient business operations and seamless client experience
- Coordinate inventory control processes including daily/weekly/monthly counts and stock movements to ensure successful annual inventory
- Uphold Cartier standards within the boutique environment including maintenance, third-party vendors, technology, and equipment
- Partner with client-facing teams to manage boutique supply inventory including replenishment for sales, hospitality, and back-of-house areas; manage order processes and support Lean/5S strategies
- Assist with care service responsibilities including client repair flow execution, report generation, and monthly inventory reconciliation
- Support successful execution of boutique audits; partner with management to implement action plans
- Exhibit strong communication and problem-solving skills by partnering effectively with boutique management and peers
- Develop fundamental brand knowledge to convey Cartier heritage and values
- Share and collaborate with region and network peers on operational best practices
- Remain current on industry news, local/global competition, and community connections
Qualifications
- Associate's or Bachelor's degree preferred
- Previous operations experience in luxury retail, service, or hospitality industry is a plus
- Excellent computer skills and use of technology
- MS Office experience required; SAP knowledge preferred
- Must be available to work retail hours including weekends and travel for trainings as needed
- Ability to work in a fast-paced, evolving environment
- Strong attention to detail with the ability to handle multiple tasks simultaneously with accuracy and precision
- Excellent analytical, organizational, and interpersonal communication skills
- Strong understanding of client service needs and priorities (internal and external)
- Collaborative approach with ability to foster a united work environment with a "can do" attitude
Skills
Experience
Previous operations experience in luxury retail, service, or hospitality industry is preferred. Experience managing inventory, financial transactions, and cross-functional team collaboration in a boutique or retail environment is advantageous.
Education
Associate's or Bachelor's degree preferred.
Workplace
This position is based in Boca Raton, Florida, USA, within easy reach of Miami.
Benefits
Medical, dental, and vision programs; health savings accounts and flexible spending accounts; employee assistance program; life insurance; disability benefits; 401(k) with employer match; wellness reimbursement benefit; paid time off; volunteer time off days.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Operations Specialist», «Retail Operations Administrator», «Luxury Operations Associate», «Client Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.