Richemont Operations & Workplace Manager
- Seniority
- Manager
- Posted
- Mar 11, 2026
About Richemont
Richemont is a Switzerland-based luxury goods group that stewards a portfolio of prestigious maisons across jewellery, watchmaking, fashion and accessories. The group combines heritage craftsmanship with international retail and corporate operations, offering an environment that values attention to detail, cross-cultural collaboration and operational excellence.
Richemont seeks an Operations & Workplace Manager in Milan to oversee workplace services, facilities and vendor relationships.
Role & Responsibilities
- Oversee day-to-day workplace operations for the Milan office, ensuring a safe, efficient and welcoming environment for employees and visitors.
- Manage third-party service providers and contractors for facilities maintenance, security, cleaning, reception and building systems; negotiate contracts and monitor SLAs.
- Plan and deliver workplace projects and fit-outs, coordinating internal stakeholders, external suppliers, budgets and timelines.
- Administer office space planning, move management and desk allocation to optimise utilisation and support hybrid ways of working.
- Develop and manage the workplace operations budget, approve expenditures and implement cost-control measures.
- Ensure compliance with local health & safety, fire and building regulations and lead related audits and emergency preparedness activities.
- Implement workplace policies and continuous improvement initiatives to enhance the employee experience and operational resilience.
- Coordinate vendor procurement, invoice validation and lease administration in partnership with finance and real estate teams.
- Support corporate events, VIP visits and ad hoc operational needs with a high level of service and attention to detail.
- Report on workplace KPIs and present operational updates to senior stakeholders.
Qualifications
- Bachelor’s degree in Facilities Management, Engineering, Business Administration or a related discipline, or equivalent experience.
- Proven track record of managing facilities and workplace services in a corporate or luxury environment.
- Strong vendor and contract management experience, including SLA development and procurement processes.
- Demonstrated ability to manage budgets and capital/expenditure forecasting.
- Knowledge of local health & safety and building compliance requirements; audit experience preferred.
- Excellent stakeholder management and communication skills, with the ability to coordinate multiple internal functions.
Skills
Experience
Typically 5+ years of progressive experience in facilities, workplace or operations management, including hands-on vendor management and delivery of workplace projects; experience within luxury retail, corporate headquarters or professional services is advantageous.
Education
Bachelor’s degree in Facilities Management, Engineering, Business Administration or a related field preferred.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Culture
Richemont cultivates a culture of craftsmanship, meticulous standards and international collaboration. Teams operate in a professional, detail-oriented environment where operational excellence and respect for heritage brands are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Workplace Manager», «Facilities & Operations Manager», «Office Operations Manager», «Facilities Manager — Corporate», «Head of Workplace Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.