Richemont Operational Quality Manager
- Location
- Buttes Neuchâtel Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fine Watches & Horology
- Posted
- Sep 30, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks an Operational Quality Manager in Buttes, Switzerland to oversee manufacturing excellence and product conformity.
Role & Responsibilities
- Deploy and monitor quality methods and tools across the Manufacture in accordance with established standards
- Pilot and facilitate problem-resolution sessions at the EAP level, addressing root causes collaboratively
- Manage internal and external non-conformity processing, ensuring comprehensive tracking and resolution
- Initiate stock and work-in-progress safeguarding protocols, overseeing quarantine and traceability of non-conforming components
- Monitor non-quality costs in partnership with production teams
- Serve as the quality reference point for new product projects, working alongside product project managers
- Lead cross-functional reliability initiatives and support production teams in manufacturing process quality mastery
- Trigger and facilitate client and supplier audits
Qualifications
- Engineering degree (HES, EPFL, or equivalent)
- Master's in Quality Management or equivalent credential
- Minimum 5 years' experience in quality within an industrial sector
- Proficiency in quality methods and tools, standard control measures, and blueprint interpretation
- Advanced knowledge of statistical analysis
- Expertise in standard software tools, quality management systems, and statistical analysis software
- Strong analytical and synthesis capabilities with meticulous attention to detail
- Demonstrated ability to work effectively across teams with cross-functional management experience
Skills
Experience
Minimum 5 years of professional experience in quality within an industrial manufacturing environment. Knowledge of watchmaking and luxury goods manufacturing is advantageous.
Education
Engineering degree (HES, EPFL, or equivalent); Master's degree in Quality Management or equivalent professional credential preferred.
Workplace
The role is situated in Buttes, Neuchâtel, Switzerland — conveniently close to Geneva.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Quality Assurance Manager», «Quality Operations Lead», «Manufacturing Quality Engineer», «Quality Control Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.