Richemont Operational Excellence & Projects Manager
- Location
- Grand PrairieAlbertaCanada
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Jun 18, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Operational Excellence & Projects Manager at Richemont, Grand Prairie. Drive process improvement and strategic project delivery.
Role & Responsibilities
- Lead and execute operational excellence programs and continuous improvement initiatives
- Manage cross-functional projects from conception through successful completion
- Identify process inefficiencies and develop data-driven solutions to enhance operational performance
- Collaborate with departmental leaders to implement best practices and standardized procedures
- Monitor key performance indicators and report on project metrics and operational improvements
- Facilitate training and change management activities to support organizational transformation
Qualifications
- Proven experience in operational excellence, process improvement, or project management within luxury retail or hospitality
- Strong knowledge of continuous improvement methodologies such as Lean or Six Sigma
- Demonstrated ability to lead complex, cross-functional initiatives
- Excellent analytical and problem-solving capabilities
- Strong stakeholder management and communication skills
Skills
Experience
5 or more years of experience in operations management, process improvement, or strategic project delivery within luxury retail, hospitality, or related high-service environments.
Education
Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or related field; MBA or advanced project management certification (PMP, PRINCE2) preferred.
Workplace
This position is based in Grand Prairie, Alberta, Canada, within easy reach of Edmonton.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Projects & Process Improvement Manager», «Operations Excellence Lead», «Process Optimization Manager», «Business Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.