Richemont Marketing & Clients Director
- Employment
- Full-Time
- Seniority
- Director
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Jul 9, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks a Marketing & Clients Director to lead marketing strategy and client engagement across the UAE luxury market.
Role & Responsibilities
- Develop and execute comprehensive marketing strategies tailored to the UAE luxury market and aligned with corporate brand guidelines
- Lead client relationship management initiatives to enhance retention, lifetime value, and brand advocacy
- Oversee brand positioning, digital marketing campaigns, and experiential activations across retail and digital channels
- Manage and mentor the marketing and client services teams, fostering a culture of excellence and innovation
- Drive customer segmentation, personalization strategies, and data-driven clienteling programs
- Collaborate with retail, merchandising, and commercial teams to ensure cohesive market execution
- Monitor market trends, competitor activities, and consumer insights to inform strategic recommendations
- Manage marketing budget allocation and report on campaign ROI and key performance indicators
Qualifications
- Minimum 8–10 years' experience in luxury marketing or client management at senior level
- Proven track record leading marketing teams and delivering commercial results in a multi-brand luxury environment
- Deep understanding of the luxury consumer and the UAE/MENA market dynamics
- Expertise in integrated marketing communications, brand management, and digital strategy
- Strong commercial acumen and experience with P&L management
- Exceptional leadership and people management skills
Skills
Experience
Minimum 8–10 years in senior marketing or client management roles within the luxury goods sector, ideally with direct experience in the MENA region. Demonstrated success in leading cross-functional teams, driving brand growth, and managing high-value client portfolios. Proven expertise in luxury market dynamics and consumer behaviour.
Education
University degree in Marketing, Business Administration, Communications, or related discipline. MBA or equivalent postgraduate qualification is advantageous.
Workplace
The role is situated in Dubai, Dubai, UAE.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Director of Marketing and Client Relations», «Client Marketing Director», «Marketing and Client Experience Director», «Director of Client Engagement and Marketing», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.