Richemont Manager, Instructional Design

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Location
New YorkNew YorkUSA
Posted
Apr 1, 2026

About Richemont

Richemont is a Switzerland‑based luxury goods holding company that manages a portfolio of maisons across jewellery, watches, fashion and accessories, including globally recognised heritage brands. As an employer, Richemont emphasises craftsmanship, creativity and long‑term brand stewardship, operating through a distributed, cross‑disciplinary network of maisons with global learning and talent initiatives.

Richemont is hiring a Manager, Instructional Design in New York to lead learning strategy and oversee e‑learning development across its maisons.

Role & Responsibilities

  • Define and execute instructional design strategy aligned to Richemont’s corporate and maison learning priorities across the Americas.
  • Lead the end‑to‑end design and delivery of blended learning solutions (classroom, virtual instructor‑led, e‑learning and micro‑learning) using adult‑learning and performance‑based methodologies.
  • Manage and mentor a small team of instructional designers and external content partners, setting standards for design quality, accessibility and brand voice.
  • Collaborate with HR, Talent & Development, business stakeholders and subject‑matter experts to translate business objectives into measurable learning outcomes and curricula.
  • Develop and maintain learning assets within the LMS, oversee content lifecycle management and ensure robust version control.
  • Use learning analytics and evaluation frameworks (Kirkpatrick/Phillips) to measure impact, iterate on programs and report ROI to senior stakeholders.
  • Manage project timelines, budgets and vendor relationships to ensure on‑time, on‑scope delivery of learning initiatives.

Qualifications

  • Bachelor’s degree in Instructional Design, Learning & Development, Education, Human Resources or related field; master’s degree preferred.
  • Proven track record of managing instructional design projects and teams in a corporate or luxury retail environment.
  • Demonstrable knowledge of adult learning theory, curriculum design methodologies (e.g., ADDIE, SAM) and assessment design.
  • Excellent stakeholder management and communication skills with the ability to influence across functions and seniority levels.
  • Experience applying evaluation frameworks to demonstrate learning impact and business outcomes.

Skills

Instructional design ADDIE SAM Learning experience design e‑learning authoring (Articulate Storyline, Rise, Adobe Captivate) Learning management systems (Cornerstone, SuccessFactors, Workday Learning or similar) Learning analytics and evaluation (Kirkpatrick, Phillips) Project management Stakeholder engagement and facilitation Adult learning theory

Experience

Minimum of five years’ progressive experience in learning and development with at least two years leading instructional design or learning‑experience teams; prior exposure to luxury retail or client‑facing environments is advantageous.

Education

Bachelor’s degree in Instructional Design, Education, Human Resources, Organizational Development or a related discipline; master’s degree or relevant certifications (ATD, CPTD) preferred.

Workplace

This position is based in New York, New York, USA.

Culture

Richemont cultivates a culture that values artisanal craft, creative excellence and long‑term brand development. The working environment is collaborative and globally connected, with an emphasis on professional development, quality standards and cross‑maison exchange of expertise.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Learning & Development Manager», «Learning Experience Manager», «Instructional Design Lead», «Corporate Learning Manager», «E‑Learning Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.