Richemont Manager, Instructional Design
Richemont is hiring a Manager, Instructional Design in New York to lead learning strategy and oversee e‑learning development across its maisons.
Overview
Richemont is a Switzerland‑based luxury goods holding company that manages a portfolio of maisons across jewellery, watches, fashion and accessories, including globally recognised heritage brands. As an employer, Richemont emphasises craftsmanship, creativity and long‑term brand stewardship, operating through a distributed, cross‑disciplinary network of maisons with global learning and talent initiatives.
Role & Responsibilities
- Define and execute instructional design strategy aligned to Richemont’s corporate and maison learning priorities across the Americas.
- Lead the end‑to‑end design and delivery of blended learning solutions (classroom, virtual instructor‑led, e‑learning and micro‑learning) using adult‑learning and performance‑based methodologies.
- Manage and mentor a small team of instructional designers and external content partners, setting standards for design quality, accessibility and brand voice.
- Collaborate with HR, Talent & Development, business stakeholders and subject‑matter experts to translate business objectives into measurable learning outcomes and curricula.
- Develop and maintain learning assets within the LMS, oversee content lifecycle management and ensure robust version control.
- Use learning analytics and evaluation frameworks (Kirkpatrick/Phillips) to measure impact, iterate on programs and report ROI to senior stakeholders.
- Manage project timelines, budgets and vendor relationships to ensure on‑time, on‑scope delivery of learning initiatives.
Qualifications
- Bachelor’s degree in Instructional Design, Learning & Development, Education, Human Resources or related field; master’s degree preferred.
- Proven track record of managing instructional design projects and teams in a corporate or luxury retail environment.
- Demonstrable knowledge of adult learning theory, curriculum design methodologies (e.g., ADDIE, SAM) and assessment design.
- Excellent stakeholder management and communication skills with the ability to influence across functions and seniority levels.
- Experience applying evaluation frameworks to demonstrate learning impact and business outcomes.
Skills
Experience
Minimum of five years’ progressive experience in learning and development with at least two years leading instructional design or learning‑experience teams; prior exposure to luxury retail or client‑facing environments is advantageous.
Education
Bachelor’s degree in Instructional Design, Education, Human Resources, Organizational Development or a related discipline; master’s degree or relevant certifications (ATD, CPTD) preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.631 open roles in New York, including 1156 posted recently. The broader New York area accounts for 1.750 active listings on Cerulean, 1174 of which are new. In USA as a whole, Cerulean currently features 3.477 open positions, with 1364 posted this week.
Culture
Richemont cultivates a culture that values artisanal craft, creative excellence and long‑term brand development. The working environment is collaborative and globally connected, with an emphasis on professional development, quality standards and cross‑maison exchange of expertise.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.