Richemont Luxury Sales Advisor
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Richemont
Richemont is a leading international luxury goods group comprising maisons across jewellery, watches, leather goods, writing instruments and accessories. Renowned for craftsmanship and heritage, the group offers employees opportunities within boutique retail, wholesale and corporate functions across key luxury markets worldwide.
Richemont seeks a Sales Associate in Hong Kong to deliver exceptional boutique client service and achieve sales targets.
Role & Responsibilities
- Deliver personalised, high‑touch client service to cultivate long‑term relationships and repeat business.
- Achieve and exceed individual and boutique sales targets through proactive selling and effective clienteling.
- Manage the client database and conduct follow‑up activity using CRM tools to maximise lifetime value.
- Maintain visual merchandising standards and ensure product presentation reflects brand aesthetics.
- Operate POS and complete transactions accurately; support stock control, receiving and inventory checks.
- Support boutique operations including client appointments, after‑sales service and loss‑prevention procedures.
- Collaborate with the boutique team and local management on promotional events and product launches.
Qualifications
- Proven ability to deliver exceptional customer service in a retail environment.
- Commercially minded with a strong track record of meeting or exceeding sales targets.
- Excellent interpersonal skills, professionalism and attention to detail appropriate for luxury retail.
- Flexible availability including weekends and holidays, with the ability to work boutique hours.
- Right to work in Hong Kong and ability to undertake required onboarding and training.
Skills
Experience
Typically 1–3 years' experience in luxury or premium retail sales, with demonstrable commercial results and client relationship management.
Education
High school diploma or equivalent; tertiary qualification in retail, hospitality or luxury management preferred but not required.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong, China.
Culture
Richemont boutiques emphasise discretion, attention to detail and a service culture rooted in craftsmanship and heritage. The workplace values professional development, cross‑maison collaboration and a client‑centric mentality consistent with high luxury standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Boutique Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.