Richemont Logistics Solutions Design & Process Improvement Manager

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Support Maisons and logistics teams in designing and implementing new logistics solutions, processes, and systems aligned with business and operational requirements
• Act as regional subject matter expert for projects, process automation, and SAP optimization in collaboration with IT, Group Logistics, and project management teams
• Represent RLGE region on Group and Regional Logistics initiatives, workshops, and define new logistics solutions
• Serve as regional focal point for SAP-related topics, collaborating with Business Analytics and Regional SAP Manager on system enhancements and logistics process incidents
• Identify opportunities for process optimization, standardization, and harmonization across RLGE sites and lead continuous improvement initiatives delivering measurable efficiency, accuracy, and compliance gains
• Represent RLGE Europe within the global Logistics Operating Model (LOM) to communicate, align, and implement initiatives between Group Logistics, Regional Distribution Center, and Local Logistics
• Manage two direct reports: Regional Key User and one intern, providing guidance and development support
• Facilitate best-practice sharing between local markets and Group Logistics
• Collaborate with Finance, ICS, IT, Customer Services, E-Commerce Operations, and external carriers to ensure process improvements through clarification, simplification, and standardization

Qualifications

• Bachelor's degree in Logistics, Supply Chain, or equivalent operational experience
• 5–10 years of logistics experience in regional or international environment
• Excellent knowledge of logistics flows, processes, and systems
• Advanced knowledge of MS Excel
• Advanced working knowledge of SAP (MM, WM, EWM)
• Lean Six Sigma Green Belt or Black Belt certification (preferred)
• Demonstrated ability to adapt to different internal customer, stakeholder, and cultural situations
• Good knowledge and awareness of Sustainability policies and practices

Skills

Experience

5–10 years of logistics experience in a regional or international environment, with demonstrated expertise in process improvement, systems design, and stakeholder management across multiple sites.

Education

Bachelor's degree in Logistics, Supply Chain Management, or equivalent operational experience in a logistics-intensive environment.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.