Richemont IT Trainee
Richemont — IT Trainee (curricular internship) in Milan. Internship supporting IT operations, user support and project activities.
Overview
Richemont is a leading luxury goods group comprising specialist maisons in jewellery, watches, fashion and accessories. As an employer it operates an international, brand-driven environment that combines artisanal heritage with ongoing digital transformation. The group places emphasis on professional development, cross-disciplinary collaboration and talent pipelines including internships and graduate programmes.
Role & Responsibilities
- Provide first- and second-line user support for hardware, software and connectivity issues; manage and resolve tickets through the ITSM system.
- Install, configure and maintain desktops, laptops, mobile devices and peripherals in accordance with corporate standards.
- Assist with user account administration and access management tasks (e.g., Active Directory), under supervision.
- Support IT projects and deployments by performing testing, data preparation, documentation and coordination with stakeholders.
- Maintain IT asset records, perform inventory checks and contribute to lifecycle management processes.
- Produce clear technical documentation, run basic reports and propose small process improvements.
- Collaborate with cross-functional IT teams and business users to escalate incidents and follow through to resolution.
Qualifications
- Enrolled in a university degree (Bachelor’s or Master’s) in Computer Science, Information Technology, Engineering or a closely related discipline; curricular internship is a requirement of the academic programme.
- Demonstrable problem‑solving ability and an analytical approach to technical issues.
- Strong verbal and written communication skills and the ability to work collaboratively in a multinational environment.
- Availability to undertake a curricular internship for the duration required by the academic institution and legal eligibility to intern in Italy.
Skills
Experience
No prior full‑time professional experience required; previous internships, part‑time technical roles or university projects involving system administration, helpdesk support or application testing are advantageous.
Education
Currently enrolled in a Bachelor's or Master's programme in Computer Science, Information Systems, Engineering, or a related technical field; curricular internship required.
Workplace
The role is situated in Milan, Lombardy, Italy. There are currently 541 open positions in Milan on Cerulean, with 11 added recently. Within Lombardy, Cerulean currently features 564 open roles, including 11 recent additions. Across Italy, Cerulean lists 1.295 open roles — 27 of them newly added.
Culture
Richemont combines respect for craftsmanship with a modern, digitally enabled workplace. Employees operate in a collaborative, international setting where learning and internal mobility are encouraged, and where IT teams closely partner with brand and commercial functions to enable luxury retail and creation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.