Richemont Watchmaker, Client Service

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Location
Plan-les-OuatesGenevaSwitzerland
Employment
Contract
Seniority
Mid-Level
Department
Manufacturing, Artisanal & Industrial Operations
Industry
Fine Watches & Horology
Posted
Jul 12, 2026

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Richemont seeks an International Client Service Watchmaker in Plan-les-Ouates, Switzerland for fixed-term contract at Vacheron Constantin, focusing on watch maintenance and restoration.

Role & Responsibilities

  • Perform maintenance and restoration of watches within the Client Service Workshop to ensure product return in conformity with Vacheron Constantin quality criteria and assigned timelines
  • Execute diagnostic assessments of components and coordinate preparation and quality control of outsourced work
  • Perform disassembly and cleaning of timepiece components
  • Replace defective or worn parts with precision and care
  • Conduct assembly, regulation, and case assembly operations on completed movements
  • Work with self-control standards and maintain quality assurance protocols throughout all processes
  • Proactively identify opportunities for workshop environment improvement and operational performance optimization

Qualifications

  • Complete professional experience as a watchmaker, ideally initiated through apprenticeship and supplemented by several years of field experience
  • Proficiency with office software and digital tools
  • Fluent French language skills with preferably strong English proficiency
  • Strong organizational sense, efficiency, autonomy, and proactive approach
  • Transparency and collaborative team orientation
  • Interest in potential international career development

Skills

Horology and watch repair Component diagnostics and assessment Precision mechanical work Watch movement assembly and regulation Case assembly and finishing Office software proficiency Quality control and self-inspection Workshop documentation and record-keeping

Experience

Complete professional experience as a watchmaker, ideally commenced through formal apprenticeship and extended by multiple years of practical experience in watch service, maintenance, and restoration within a luxury horology environment.

Education

Watchmaking apprenticeship or equivalent formal horological training; completion of post-apprenticeship professional development in watch service and repair is expected.

Workplace

This position is based in Plan-les-Ouates, Geneva, Switzerland, within easy reach of Geneva.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Service Watchmaker», «Service Technician, Horology», «Watch Repair Technician», «Horological Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.