Richemont Hospitality and VIP Experiences Manager
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Mid-Level
- Posted
- Jul 29, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont – Hospitality and VIP Experiences Manager in Paris. Curate luxury guest experiences and manage premium client relationships.
Role & Responsibilities
- Develop and implement luxury hospitality strategies that align with brand positioning and client expectations
- Coordinate bespoke experiences and VIP events that reflect the brand's heritage and sophistication
- Manage relationships with high-value clients, ensuring personalised service and seamless engagement
- Oversee the logistics of premium events, including venue selection, catering, and programme scheduling
- Liaise with internal departments and external partners to ensure flawless execution of hospitality initiatives
- Create and maintain detailed client profiles to enable tailored service delivery and anticipatory care
- Monitor guest satisfaction through feedback collection and implement continuous service refinements
Qualifications
- Demonstrated experience managing luxury hospitality programmes or VIP client services
- Proven ability to orchestrate high-profile events and coordinate complex logistics
- Strong understanding of luxury brand positioning and affluent consumer expectations
- Exceptional interpersonal and communication skills, with fluency in multiple languages
- Meticulous attention to detail and ability to manage multiple priorities simultaneously
- Proficiency in customer relationship management (CRM) systems and event planning tools
Skills
Experience
5–10 years of progressive experience in luxury hospitality, VIP services, high-end event management, or premium client relations within the fashion, jewellery, hospitality, or selective retail sectors.
Education
Baccalauréat or equivalent secondary qualification; degree in hospitality management, business administration, or related field is preferred.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «VIP Guest Relations Manager», «Luxury Hospitality Coordinator», «Premium Guest Experience Manager», «Concierge Service Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.