Richemont Head of Retail

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Establish and execute comprehensive retail strategy aligned with corporate objectives and market dynamics
• Oversee performance management of all retail locations, including sales targets, operational efficiency, and customer experience metrics
• Direct recruitment, training, and development of retail staff across the region to ensure service excellence and brand consistency
• Manage merchandising, inventory allocation, and product mix optimization across all retail touchpoints
• Develop and implement promotional calendars and seasonal campaigns to maximize customer engagement and sales
• Monitor market trends, competitive landscape, and consumer behaviour to inform strategic decisions
• Maintain compliance with corporate governance, financial controls, and regulatory requirements across all stores
• Collaborate with regional and global teams on brand positioning, visual merchandising standards, and customer experience initiatives

Qualifications

• Proven experience in luxury retail management at a senior level, preferably within a multinational conglomerate
• Deep understanding of the Indian luxury market, consumer preferences, and retail dynamics
• Strong financial acumen with demonstrated ability to manage P&L, budgets, and drive profitability
• Exceptional leadership capabilities with the ability to build and motivate high-performing teams
• Track record of successfully opening, renovating, or repositioning retail locations
• Fluency in English; proficiency in Hindi or regional Indian languages preferred

Skills

Experience

Minimum 10-12 years of progressive experience in luxury retail management, with at least 5 years in a senior leadership position managing multiple locations or a significant retail portfolio. Prior experience in India or other emerging luxury markets is advantageous.

Education

Bachelor's degree in Business Administration, Retail Management, Commerce, or a related field. MBA or equivalent advanced business qualification is preferred.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.