Richemont Experience Assistant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Jun 1, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Experience Assistant in New York—support luxury client experiences and brand excellence in an exclusive retail or hospitality setting.
Role & Responsibilities
- Support the delivery of luxury client experiences across brand touchpoints
- Facilitate guest engagement and manage client interactions with professionalism and discretion
- Assist with brand presentation and environmental management
- Coordinate logistics for special events or client engagement activities
- Maintain detailed records of client preferences and interaction history
Qualifications
- Proven experience in luxury retail, hospitality, or high-end client service environments
- Exceptional interpersonal and communication skills
- Ability to work discreetly with confidential client information
- Strong organizational and attention to detail
- Fluency in English; additional languages preferred
Skills
Experience
2–3 years of experience in luxury retail, hospitality, or premium client service environments, or equivalent demonstrated excellence in high-touch customer engagement.
Education
High school diploma or equivalent; additional hospitality or business coursework preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Experience Associate», «Hospitality Associate», «Client Services Assistant», «Experience Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.