Richemont Events & CRM Coordinator
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Aug 3, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks an Events & CRM Coordinator in Dubai for a temporary role managing luxury events and client relationships.
Role & Responsibilities
- Coordinate and execute luxury brand events, including VIP previews, trunk shows, and experiential activations
- Manage and update customer profiles within CRM systems to maintain accurate client data and purchasing history
- Support clienteling initiatives by facilitating personalized customer communications and follow-up
- Liaise between the retail operations, marketing, and corporate teams to ensure seamless event execution
- Prepare event reports, attendee lists, and post-event analyses to measure campaign effectiveness
Qualifications
- Demonstrated experience in event coordination or customer relationship management within luxury retail or hospitality
- Proficiency with CRM platforms and database management systems
- Exceptional organizational and multitasking capabilities
- Strong communication skills in English; fluency in Arabic is advantageous
Skills
Experience
2–3 years of relevant experience in events coordination, customer relations, or CRM operations, preferably within luxury brands or premium retail environments.
Education
Bachelor's degree in hospitality, business administration, marketing, or a related field; or equivalent professional experience.
Workplace
The role is situated in Dubai, Dubai, UAE.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Relations Coordinator», «Client Events Associate», «Clienteling Support Specialist», «Events & Relationship Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.