Richemont Ecommerce Operations Coordinator
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Jul 8, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Ecommerce Operations Coordinator in Tokyo—manage digital retail operations and support luxury online commerce.
Role & Responsibilities
- Manage ecommerce order processing and fulfillment workflows to ensure accuracy and timeliness
- Coordinate with merchandising, logistics, and customer service teams to resolve operational issues
- Monitor system performance, inventory synchronization, and platform functionality
- Maintain ecommerce documentation, standard operating procedures, and process improvements
- Support product data management and catalog maintenance across digital channels
- Generate operational reports and analytics to identify efficiency opportunities
Qualifications
- Proficiency in ecommerce platforms and order management systems
- Strong organizational and multitasking abilities in a fast-paced environment
- Excellent communication and cross-functional collaboration skills
- Attention to detail and accuracy in data management
- Problem-solving mindset with proactive approach to process optimization
Skills
Experience
2-4 years of experience in ecommerce operations, online retail, or related digital commerce environment
Education
Bachelor's degree in business administration, supply chain management, information systems, or equivalent professional experience
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Ecommerce Operations Specialist», «Online Retail Coordinator», «Digital Commerce Operations Analyst», «Ecommerce Support Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.