Richemont Director, Retail Facilities Management
- Seniority
- Director
- Posted
- Mar 16, 2026
About Richemont
Richemont is a leading luxury goods group comprising maisons renowned for craftsmanship in jewellery, watches, leather goods and accessories. As a global luxury employer, Richemont balances heritage brand stewardship with an emphasis on quality, client experience and long-term value creation across retail, wholesale and digital channels.
Richemont is hiring a Director, Retail Facilities Management in New York to lead store facilities, capital projects and vendor operations for its retail portfolio.
Role & Responsibilities
- Provide strategic leadership for facilities and store operations across the retail portfolio in the assigned territory, aligning facilities strategy with brand and retail objectives.
- Manage capital projects including store openings, renovations and fit-outs from concept through delivery, ensuring quality, budget and timeline control.
- Oversee preventive and reactive maintenance programs, building systems (MEP), and lifecycle planning to preserve brand standards and operational continuity.
- Direct vendor and contractor management, including procurement, contract negotiation, service-level agreements and performance oversight.
- Develop and manage facilities budgets, CAPEX forecasting and cost-control measures; report on spend, KPIs and project status to senior stakeholders.
- Ensure compliance with local building codes, fire, health & safety regulations and corporate risk standards; lead store inspections and remedial action plans.
- Partner with cross-functional teams (retail operations, real estate, security, visual merchandising, IT) to support store initiatives and business continuity.
- Drive sustainability and energy-efficiency initiatives within the store estate, sourcing opportunities to reduce operating costs and environmental impact.
- Build and develop a high-performing facilities team; define roles, objectives and professional development plans.
Qualifications
- Bachelor’s degree in engineering, facilities management, construction management, architecture or a related discipline; advanced degree preferred.
- Professional certifications preferred (e.g., CFM, PMP or equivalent).
- Proven leadership experience managing multi-site retail or hospitality facilities teams and external contractors.
- Demonstrable knowledge of building systems (HVAC, electrical, plumbing), code compliance and life-safety requirements.
- Strong financial acumen with experience managing CAPEX and OPEX budgets and forecasting.
Skills
Experience
Approximately 8–12 years of progressive facilities or construction management experience, with at least 5 years in a senior or director-level role managing multi-site retail, hospitality or luxury environments. Experience with store openings, renovations and managing third-party contractors is essential.
Education
Bachelor’s degree in engineering, facilities management, construction management, architecture or related field; master’s degree or equivalent professional certifications preferred.
Workplace
The role is situated in New York, New York, USA.
Culture
Richemont cultivates a culture of craftsmanship, discretion and long-term brand stewardship. Employees operate in a collaborative, detail-oriented environment where client experience and product quality are paramount, and sustainability and professional development are increasingly prioritized.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Head of Retail Facilities», «Director of Store Facilities», «Head of Store Operations & Facilities», «Retail Facilities Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.