Richemont Director of Visual Merchandising Strategy and Performance
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $170,000–190,000/year
- Industry
- High Jewelry
- Posted
- Aug 24, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Cartier North America seeks Director of Visual Merchandising Strategy and Performance in New York. Lead retail strategy, drive performance analytics, $170K–$190K.
Role & Responsibilities
- Develop and execute comprehensive visual merchandising strategies aligned with overall business objectives, brand vision, and market trends in collaboration with the Marketing department
- Translate high-level strategy into detailed, actionable plans, roadmaps, and timelines in partnership with the AVP of Visual Merchandising
- Serve as the primary point of contact for Marketing, Visual Merchandising, Supply Chain, and cross-functional teams
- Lead bi-weekly alignment meetings to ensure key investments in products, campaigns, and initiatives are selected and prioritized based on strategy, performance data, and business needs
- Conduct in-depth analysis and ongoing monitoring of visual merchandising strategies and initiatives
- Track and analyze key performance indicators including sales lift, conversion rates, foot traffic impact, inventory turnover, and customer engagement metrics
- Identify opportunities for improvement and recommend data-driven adjustments to maximize return on investment
- Partner cross-functionally with Supply Chain to develop product stock strategies that support business priorities and client engagement
- Ensure key products are positioned strategically to support visual merchandising storytelling, client trends, and commercial and e-commerce opportunities
- Assess product availability, boutique-level stock needs, and emerging business opportunities to inform agile marketing and visual merchandising strategies
- Plan and evaluate pilot programs, in-store tests, and new concept rollouts in partnership with the AVP of Visual Merchandising
- Define success metrics upfront, analyze results, and scale winning initiatives while discontinuing underperforming ones
- Prepare clear, insightful reports and presentations on visual merchandising initiatives, performance outcomes, and strategic recommendations
- Present updates to the AVP of Visual Merchandising, highlighting insights, risks, and opportunities
Qualifications
- Minimum 10+ years of progressive experience in leading teams and leading leaders
- Minimum 5 years preferred in Visual Merchandising or Marketing performance-based role
- Demonstrated ability to proactively identify solutions and manage complex situations with a strategic mindset and exceptional attention to detail
- Exceptional verbal and written communication skills with the ability to interact confidently and effectively with diverse stakeholders
- Exceptional organizational, prioritization, and multi-tasking abilities with a proven track record of developing and implementing productive ways of working
- Demonstrated discretion, integrity, and professionalism, consistently upholding the highest ethical standards
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and other relevant communication tools
Skills
Experience
10+ years of progressive experience in leading teams and leaders, with a minimum of 5 years preferred in a Visual Merchandising or Marketing performance-based role. The ideal candidate will demonstrate a track record of developing strategic initiatives in luxury retail, managing cross-functional teams, and driving measurable business results through data-driven insights and visual retail excellence.
Education
Not specified
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 170,000 to USD 190,000 per annum.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Visual Merchandising Strategy Director», «Head of VM Strategy and Performance», «Director of Visual Retail Strategy», «VP Visual Merchandising Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.