Richemont Digital Program Manager

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Lead senior stakeholder management across Maison and Group levels, building trust and driving engagement across functions, geographies and decision-making bodies
• Shape 5-year technology capabilities vision and roadmap, identifying digital, data and platform capabilities required to improve business growth, operational performance and organizational agility
• Define program and project scope, approach, roadmap and success metrics, facilitating executive decision-making through clear recommendations and data-driven insights
• Lead and coordinate multiple cross-functional projects and teams, managing budget, timeline, risks, resource allocation and dependencies across the program portfolio
• Translate business needs into functional, process, data and technology requirements, ensuring effective program governance, progress monitoring and issue resolution
• Drive change management to ensure adoption of new organizational structures, processes and solutions through stakeholder engagement, communication, co-design, training and sponsorship activities
• Monitor performance and ensure delivery of expected business outcomes while fostering collaboration to optimize processes throughout the value chain
• Ensure long-term sustainability of transformation outcomes and coherence between business processes, technology capabilities and governance principles

Qualifications

• Extensive experience leading complex business and digital transformation programs
• Strong expertise in program and project management methodologies
• Demonstrated capability in business case development and benefits realization
• Cross-domain understanding across business, technology, data, finance and change management
• Experience with end-to-end business value chain optimization
• Strong decision leadership and ability to build trust across diverse stakeholders
• Effective change management capabilities backed by clear, impactful communication
• Strategic thinking and execution mindset with pragmatic, decisive approach
• Fluency in both English and French

Skills

Experience

Extensive experience leading complex business and digital transformation programs in luxury goods, consumer goods, manufacturing or comparable sectors. Demonstrated success in managing large-scale, multi-functional initiatives from strategy through execution, with exposure to end-to-end supply chain processes from demand planning through procurement and production planning.

Education

Master's degree in Business Administration, Management, Engineering, or related discipline; or equivalent professional experience demonstrating strategic business and technology acumen.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.